General Liability Litigation Team Leader

Jobtailor; Connecticut; On-site; USD 90,000 - 150,000; Full time

Job summary

Jobtailor is seeking a General Liability Litigation Claims Manager to lead and develop a team of claims handlers. The role entails directing investigations, determinations and settlements while ensuring alignment with corporate policies and coverage knowledge.

Ideal candidates will have high exposure liability claims experience and a track record in staff development, along with a strong understanding of risk transfer and indemnification.

Qualifications

• Prior high exposure general liability claims and litigation experience preferred.
• Knowledge of contracts and contractual indemnification.
• In-depth understanding of coverage and risk transfer leading to strong coverage acumen.
• College degree preferred and relevant certifications a plus.
• Prior management experience preferred.
• CPCU, AIC, SCLA or working toward such designation preferred.

Responsibilities

• Leading approximately 7 General Liability Litigation Claim Handlers and managing claim inventories.
• Training, coaching and developing staff to achieve optimal performance and goals.
• Directing claim investigations, liability determinations and settlements in line with policy.
• Driving change and communicating drivers and business goals to the team.
• Evaluating staff performance and ensuring adherence to corporate policies.
• Serving as a technical resource for General Liability Litigation staff.
• Ensuring understanding of General Liability and personal lines coverage forms.

Skills

General Liability Claims

Litigation Experience

Contract Knowledge

Risk Transfer Understanding

Performance Management

Education

College degree preferred

Job description

• Leading approximately 7 General Liability Litigation Claim Handlers with corresponding claim inventories
• Effectively training, coaching and developing staff to enable optimal job performance and the achievement of individual and professional goals
• Managing and directing claim investigation, liability determinations, disposition and settlement, in compliance with corporate claim settlement policies and procedures
• Managing and implementing change including explaining drivers and business goals
• Evaluating and managing staff performance
• A technical resource for General Liability Litigation Claim Handlers
• Understand and effectively analyze General Liability and/or personal lines coverage forms
• Experience in leading and managing all levels of staff relative to experience, tenure and professional development
• Extensive knowledge of customer service drivers and the ability to resolve customer issues, needs and concerns independently
• Experience with human resource policies and procedures and administration of the same

Requirements

• Prior high exposure general liability claims, and litigation experience strongly preferred.
• Knowledge of contracts and contractual indemnification
• In-depth understanding of coverage and risk transfer heading toward the development of a strong coverage acumen
• College degree preferred
• Prior management experience strongly preferred
• Consistent high level of performance and achievement over career span
• CPCU, AIC, SCLA or other professional designation, or working toward such designation preferred

Core Competencies

Demonstrates expertise in managing General Liability Litigation Claims, including staff training, performance evaluation, and compliance with corporate policies. Possesses strong analytical skills in coverage forms and risk transfer, complemented by a commitment to customer service excellence.

Highest-signal resume keywords

• General Liability Claims Management
• Staff Training and Development
• Performance Evaluation
• Coverage Analysis
• CPCU Certification

ATS Optimization Keywords

Hard Skills

• General Liability Claims
• Litigation Experience
• Contract Knowledge
• Risk Transfer Understanding
• Performance Management

Soft Skills

• Coaching
• Leadership
• Customer Service
• Problem Solving

Certifications & Qualifications

• CPCU
• AIC
• SCLA

Industry Keywords

• Claim Investigation
• Liability Determination
• Settlement Procedures
• Human Resource Policies