General Liability Claims Assistant

CorVel Corporation; Charlotte (NC); Hybrid; USD 18,000 - 32,000; Full time

Job summary

CorVel is seeking a Claims Assistant to support the claims staff in setting up and administering workers’ compensation claims and related tasks. This is a hybrid role based in Charlotte, NC, offering hands-on claims processing and administrative support.

The successful candidate will handle claim setups, mail processing, file maintenance, and diary entries in the claims system, while assisting examiners with calls and form processing. A strong communicator with organization skills will thrive.

Qualifications

• Excellent written and verbal communication skills.
• PC literate, including Microsoft Office (Word, Excel).
• Ability to work independently and in a team environment.
• Strong organizational skills.

Responsibilities

• Sets up new claims.
• Process mail, handle files, and input notes/diary entries in the claims system.
• Process payments, as needed.
• Process form letters, state forms and reports.
• Assist claims examiners with telephone calls including provider, claimant and customer calls.
• Additional duties as assigned.

Skills

Communication

MS Office

Independent work

Teamwork

Organization

Education

High school diploma

College degree preferred

Tools

Microsoft Office

Job description

The Claims Assistant will support the claims staff in the set-up and administration of workers’ compensation claims/case management and other tasks depending on the specific customer needs.

This is a hybrid role.

Essential Functions & Responsibilities

• Sets up new claims
• Process mail, handle files (until paperless), and input notes/diary entries in the claims system
• Process payments, as needed
• Process form letters, state forms and reports
• Assist claims examiners with telephone calls including provider, claimant and customer calls
• Additional duties as assigned

Knowledge & Skills

• Excellent written and verbal communication skills
• PC literate, including Microsoft Office (Word, Excel)
• Ability to work independently and in a team environment
• Strong organizational skills

Education & Experience

• High school diploma, college degree preferred
• Six (6) months of service oriented office experience preferred

Pay Range: $13.38 - $23.42 per hour

CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.

A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management

In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.

About Corvel

CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).

A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.