General Laborer

Sir Grout, LLC; Indianapolis (IN); On-site; USD 30,000 - 45,000; Full time

Job summary

Sir Grout, a leading provider of tile and grout restoration services, is seeking a Hard Surface Restoration Technician. This role involves cleaning and repairing tiled surfaces, providing exceptional customer service, and offers competitive pay with opportunities for growth in a collaborative work environment.

Benefits

Supportive and collaborative work environment

Company Vehicle

Telemedicine

Competitive salary

Free uniforms

Paid time off

Qualifications

• Attention to detail for impeccable results.
• Customer-focused with communication skills.
• Self-motivated and able to lift up to 40 pounds.

Responsibilities

• Provide exceptional customer service and respect.
• Conduct tile and grout cleaning, minor repairs.
• Maintain equipment and adhere to safety regulations.

Skills

Attention to Detail

Customer Service

Problem-Solving Skills

Time Management

Education

Valid Drivers License

Job description

Benefits:

• Supportive and collaborative work environment
• Company Vehicle
• Telemedicine
• Competitive salary
• Free uniforms
• Paid time off

About US:
Sir Grout is a leading provider of tile and grout restoration services, also providing stone restoration and slip resistant applications to the residential and commercial markets. We're committed to revitalizing surfaces and transforming spaces, making the lives of our customers easier. As we continue to grow, we are seeking a skilled Hard Surface Restoration Technician to join our team. We offer competitive base pay plus incentive pay, PTO, and thorough training with opportunities to learn advanced skills in hard surface restoration. Sir Grout Indianapolis fosters a culture of excellence where employees are valued and everyone has a future to grow with the business and build a career in hard surface restoration.

Job Description:
If you are someone with a strong work ethic, great attention to detail, takes pride in a job well done, and is looking for a career that provides tangible and differentiated skillsets as well as leadership and management opportunities, then Sir Grout Indianapolis may be for you! As a Tile and Grout Restoration Technician at Sir Grout, you will play a key role in restoring the beauty of tiled surfaces, providing exceptional service to our clients. Your responsibilities will include:

Key Responsibilities:

• Provide Exceptional Customer Service: Responsive and respectful interactions with our residential and commercial customers, focused on understanding and addressing their needs.
• Cleaning and Repair: Provide tile/grout cleaning, tile repair, minor re-grouting, caulking, color sealing, and minor repair services.
• Secondary Services: These may include residential stone countertop sealing, and applying coatings to all floors and surfaces.
• Safety Adherence: Safelyand efficiently operate the service vehicle, utilize chemicals and maintain equipment, follow all safety regulations at all times including inspecting equipment, following all Personal Protective Equipment (PPE) standards, and using the proper equipment for each job.
• Process Payments and Paperwork: On site payment and paperwork processing.
• Business Development Activities: Possible activities such as engaging in community events, networking opportunities, and provide occasional estimates as required.
• Inventory: Maintaining and reporting on accurate inventory of chemical products, PPE, etc. keeping company van clean and organized at all times.
• Reporting: Reporting all safety concerns or injuries immediately.
  

Requirements:

• Attention to Detail: A keen eye for detail and precision to deliver impeccable results and exceed client expectations.
• A Valid Drivers License
• Travel to Training: Travel to attend training as required (company covers expenses) and pass training exams.
• Enthusiasm for hands on work: Able to lift/carry up to 40 pounds for short periods of time, happy to do daily work with hands.
• Motivated: Self-motivated for individual jobs and motivated by being part of an exceptional team with shared goals.
• Customer-Focused: A customer-centric approach with excellent communication and interpersonal skills.
• Problem-Solving Skills: Ability to identify and address challenges in the restoration process immediately.
• Time Management: Reliable and punctual to all job sites and in communication with customers and team.

Competencies

• Attention to detail
• Honesty and integrity
• Resilience and Dedication to getting the job done
• Interpersonal skills
• Customer Service
• Self-directed and motivated
• Time management