General Laborer

Southwind; Grand Rapids (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

Southwind, the owner of 1-800-GOT-JUNK?, is seeking a Customer Experience Leader in Grand Rapids. This role involves delivering exceptional customer service and engaging in hands-on tasks focused on junk removal. The ideal candidate will be sales-driven, energetic, and customer-centric, and they will benefit from comprehensive training and a supportive company culture.

Benefits

Competitive compensation and performance-based bonuses

Comprehensive benefits package, including health insurance and retirement plans

Recognized for 'Best Places to Work'

Qualifications

• Must be at least 21 years old.
• Valid standard driver’s license required.
• Previous customer service, labor, or sales experience preferred.
• Ability to lift up to 50 lbs. repeatedly.
• Experience in delivery or general labor is a plus.

Responsibilities

• Deliver exceptional service to customers with a positive attitude.
• Drive and load trucks safely with team collaboration.
• Perform heavy and light lifting to clear junk from locations.
• Advocate for sales by providing accurate estimates.
• Adhere to safety protocols and maintain a professional appearance.

Skills

Sales-driven

Customer-centric

Energetic

Dependable

Strong Communicator

Job description

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Job Type

Full-time

Description

Company Overview: We are the world's largest junk removal company! Southwind, owners of 1-800-Got-Junk? is Committed to excellence in customer service and employee satisfaction and we're expanding across 50+ US locations.

Looking for an exciting outdoor and hands-on career in Grand Rapids? Join 1-800-GOT-JUNK? in Grand Rapids, MI as a Customer Experience Leader!

Position: Customer Experience Leader

Location: Grand Rapids, MI

Pay Range: Up to $23.00 total compensation

Objective: As a Customer Experience Leader, you’ll play a vital role in delivering exceptional customer experiences and driving our sales efforts. No experience? No problem—we provide comprehensive training!

What We’re Looking For

• Sales-Driven: A passion for sales and a knack for exceeding customer expectations.
• Customer-Centric: Friendly and personable, dedicated to delivering outstanding service.
• Energetic: Physically fit and enthusiastic about engaging in hands-on tasks.
• Dependable: Reliable and hardworking, positively contributing to our team culture.
• Strong Communicator: Excellent problem-solving skills and organizational abilities.
  
  

Responsibilities

• Deliver Exceptional Service: WOW our customers with your positive attitude and outstanding service.
• Drive and Load Trucks Safely: Work with your team members to ensure efficient and safe truck operations.
• Handle Junk Removal: Perform both heavy and light lifting to clear junk from residential and commercial locations.
• Sales Advocacy: Represent our brand professionally and provide accurate estimates to customers.
• Commit to Safety: Adhere to safety protocols and maintain a professional appearance in uniform.
  
  

Qualifications

• Age Requirement: Must be at least 21 years old.
• Driver’s License: Valid standard driver’s license required.
• Experience: Previous customer service, labor, or sales experience preferred.
• Physical Capability: Ability to lift up to 50 lbs. repeatedly.
• Relevant Experience: Experience in delivery, warehouse, moving, or general labor is a plus.
  
  

Why Us?

At Southwind, we empower our team to lead with creativity and impact. Joining Southwind means being part of a company that values integrity, collaboration, and continuous improvement.

• Experience a fun, fast-paced workday filled with diverse tasks and challenges.
• Competitive compensation and performance-based bonuses
• Recognized for "Best Places to Work" and "Fast 50 Company".
• Comprehensive benefits package, including health insurance and retirement plans.
  
  

This job description outlines the key responsibilities, qualifications, and skills required for the Customer Experience Leader position at Southwind, the owners of 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements.

Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran-friendly employer.

Salary Description

up to $23.00

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Consumer Services

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