General Labor Technician

ServiceMaster Clean of Fraser Valley; Saint Charles (MO); On-site; USD 35,000 - 45,000; Full time

Job summary

ServiceMaster Clean of Fraser Valley is seeking a technician to perform water damage repairs and ensure quality control on job sites. Responsibilities include retrieving work orders, explaining procedures to customers, and monitoring drying plans. Candidates should have a valid driver's license and strong communication skills. Previous experience in restoration or construction is preferred, with required certifications welcome. Join a dynamic team focused on providing excellent restoration services in Saint Charles, Missouri.

Qualifications

• Experience in the restoration or construction industry is preferred.
• Valid Driver’s License and satisfactory driving record required.
• Certifications preferred, such as WTR and ASD.

Responsibilities

• Retrieve work orders and ensure necessary equipment is loaded.
• Explain job processes and next steps to customers.
• Perform water damage repairs including extraction and demolition.

Skills

Good verbal and written communication skills

Ability to prioritize activities

Experience with mobile software

Education

High school graduate or equivalent

Job description

Position Overview

• Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site.
• Explain processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide with or without supervisor
• Completes assigned jobs according to company processes while maintaining quality control on each job
• Performs water damage repair to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction and demolition as directed by supervisor
• Ensures equipment, supplies, vehicles, and products are properly handled. Reports any equipment malfunction and or damage to supervisor
• Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary
• Performs daily monitoring and tasks on assigned water jobs to residential and/or commercial customers with urgency
• Responsible for making daily adjustments to the drying plan based on meter readings
• Resolves issues with customers, communicates customer issues, daily job activities with supervisor and key company staff
• Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies

Job Requirements

• High school graduate or equivalent
• Experience in the restoration or construction industry not required but preferred
• Valid Driver’s License and satisfactory driving record
• Good verbal and written and communication skills
• Experience with using mobile software to enter data
• Can read and follow product label usage instructions
• Reports to work on time in a clean, complete uniform
• Must be able to prioritize activities and meet deadlines
• Certifications are not required but preferred:
  • WTR – Water Damage Restoration Technician
  • ASD – Applied Structural Drying Technician

Physical Demands and Working Conditions

• Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
• Express or exchange ideas with others quickly, receive and act on detailed information given.
• For safety reasons, respirators, which are used in certain situations, must be able to seal to your face
• Use visual acuity to perform detail-oriented activities
• Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.