General Lab Service Technician

- United States - VWR International; Cambridge (MA); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Health & Wellness

Medical, Dental, Vision coverage

PTO and company holidays

401(k) retirement plan

Tuition assistance

Employee Stock Purchase Plan

Job summary

Avantor in Cambridge, MA, is seeking a Lab Support Associate to perform and coordinate essential lab operations. You will handle glass washing, autoclave maintenance, and ensure lab spaces stay organized and compliant.

Role requires 2+ years in lab support or related areas, with familiarity with SAP, Oracle and Power BI. Strong attention to detail and ability to work independently within a team are valued.

Qualifications

• 2+ years of experience in laboratory support, inventory, or operations role.
• Experience with inventory management systems and procurement processes.
• Ability to handle physical tasks (lifting, moving cylinders, stocking supplies).
• Strong organizational and multitasking skills.

Responsibilities

• Perform and support glass wash operations and labware handling.
• Operate and maintain autoclaves with proper documentation.
• Maintain cleanliness and organization of lab support areas and ensure lab consumables are stocked.
• Manage in-lab inventory of consumables and track levels with systems/logs.
• Create and manage purchase orders and track orders with vendors and internal stakeholders.
• Oversee LN2, compressed gas cylinders, and dry ice storage and handling.
• Follow lab safety protocols and participate in safety audits.

Skills

Inventory management

Procurement processes

Lab safety

Multitasking

Education

High school diploma

Associate degree preferred

Tools

SAP

Oracle

Power BI

Microsoft Office

Microsoft Teams

Job description

The Opportunity

In this role, you will report to the Territory Area Manager and will work closely with the Avantor's Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Location

Cambridge, MA

Shift

Monday - Friday 8:30 AM - 5:00 PM

Hourly pay range

$27 - $29

Benefits

• Health & Wellness
• Comprehensive Medical, Dental, and Vision coverage
• Wellness programs
• Eligible for medical coverage starting Day 1
• Time Off
• Paid Time Off (PTO)
• Company-paid holidays
• Choice holidays
• Financial Well-Being
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Commuter benefits
• 401(k) retirement plan
• Tuition assistance
• Employee Stock Purchase Plan discount

What we're looking for

Education

High school diploma or equivalent; Associate degree preferred

Experience

• 2+ years of experience in laboratory support, inventory, or operations role
• Experience with inventory management systems and procurement processes
• Ability to handle physical tasks (lifting, moving cylinders, stocking supplies)
• Strong organizational and multitasking skills

Technical Skills

• Proficient in Microsoft Office and comfortable using computers
• Experience with Microsoft Teams preferred
• Knowledge of SAP, Oracle, Power BI, and other inventory management systems

Additional Requirements

• Experience in a biotech, pharmaceutical, or research laboratory environment
• Familiarity with autoclaves, glass wash systems, and cryogenic materials (LN2)
• Knowledge of lab safety regulations and GMP practices
• Experience tracking and reporting operational metrics
• Attention to detail and accuracy
• Strong communication and follow-up skills
• Problem-solving and a proactive mindset
• Time management and prioritization
• Ability to work independently and in a team environment

How you will thrive and create an impact

Avantor's Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.

Laboratory Support Operations

• Perform and support glass wash operations, including collection, cleaning, drying, and redistribution of labware
• Operate and maintain autoclaves, ensuring proper sterilization cycles and documentation
• Maintain cleanliness and organization of lab support areas (glass wash, storage, staging areas)
• Ensure lab consumables are stocked, organized, and readily accessible in designated lab areas

Inventory Management

• Manage in-lab inventory of consumables (e.g., pipette tips, tubes, PPE…)
• Monitor inventory levels and implement replenishment strategies to prevent stockouts
• Maintain accurate inventory records using inventory management systems or tracking logs
• Conduct regular cycle counts and audits to ensure inventory accuracy

Ordering & Procurement

• Create and manage purchase orders for lab supplies and consumables
• Track orders from placement through delivery, ensuring timely receipt
• Follow up on outstanding or delayed orders with vendors and internal stakeholders
• Coordinate with suppliers to ensure accurate and compliant deliveries

Supply & Material Management

• Manage liquid nitrogen (LN2) tanks, including monitoring levels, refilling coordination, and safe handling
• Maintain inventory and storage of compressed gas cylinders, ensuring compliance with safety regulations
• Oversee dry ice procurement, storage, and distribution to lab users
• Track and report key metrics, including: Inventory levels and usage trends
• Order fulfillment timelines
• Stockout frequency

Safety & Compliance

• Follow and enforce all lab safety protocols related to chemical handling, cryogenics, and compressed gases
• Maintain compliance with applicable safety and regulatory standards (e.g., OSHA, institutional guidelines)
• Participate in safety audits and training as required.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

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