General Community Manager

KETTLER; Washington (District of Columbia); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Paid Time Off

Health, Dental, Vision insurance

Life Insurance

Prescription coverage

HSA or FSA

401(k) retirement plan with company (匹

Job summary

KETTLER currently has an opening for a General Community Manager at Dock 79 Resident and Maren, apartment communities in Washington, DC. The role oversees all on-site operations, leasing, and team leadership to deliver exceptional resident experiences.

With 4+ years in property management and 2+ years supervising staff, the candidate will manage budgets, supervise maintenance, and ensure compliance with landlord-tenant laws.

Qualifications

• 4+ years’ experience in the property management field.
• 2+ years’ supervisory experience.
• High School Diploma; Bachelor’s Degree preferred.
• Computer Proficiency and knowledge of Microsoft Office Suite.
• Demonstrated Leadership ability and proven track record of success with the leasing process.
• Must be able to work on the weekends.
• Experience with property management software.
• Must be able to walk apartments and grounds, including steps and climbing stairs.
• Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner.
• Strong financial analysis, budgeting, and P&L management skills.
• Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management.
• Experience with unit and common area renovations.
• DC Property Manager Licence must be obtained with 90 days of hire.

Responsibilities

• Manage administration of property operations and leasing office.
• Monitor financial operations and achieve budgeted NOI.
• Provide a quality living environment for residents and a positive work environment for team members.
• Hire and supervise on-site staff, including maintenance staff.
• Ensure apartments and grounds are maintained to company standards.
• Ensure rent is collected on time and address delinquencies per policy.
• Contribute to leasing benchmarks and resident retention.
• Support outreach initiatives that market the property.
• Mentor others to understand the sub-market.
• Lead by example to maintain a high-performing, customer-focused team.
• Contribute to resident satisfaction and property goals.
• Perform other duties as assigned.

Skills

Leadership

Financial analysis

Customer service

Communication

Staff supervision

Property management

Education

High School Diploma

Bachelor’s Degree preferred

Tools

Property management software

Microsoft Office Suite

Job description

KETTLER currently has an opening for a General Community Manager at Dock 79 Resident and Maren, apartment communities located in Washington, DC. If you have a good work ethic, a passion for helping people, and want an opportunity to learn and grow, KETTLER is the place for you!

The General Community Manager, under the direction of the Regional Manager, is responsible for providing excellent customer service and coordinating all aspects of apartment community operations.

Compensation: $120,000.00/annually

We offer a robust Benefits Package including, but not limited to:

• Paid Time Off
• Health, Dental, Vision insurance; Life Insurance; Prescription coverage
• Tax-Advantaged Spending Accounts (HSA or FSA)
• 401(k) retirement plan with company match

Responsibilities

• Managing administration of property operations and leasing office.
• Monitoring the financial operations and achieving budgeted NOI.
• Providing a quality living environment for residents and positive work environment for team members.
• Hiring and supervising all on-site staff, including maintenance staff.
• Ensuring that all apartments and property grounds are maintained at company standards.
• Ensuring that rent is collected in a timely manner and following appropriate procedures when residents are delinquent.
• Contribute to achievement of team goals, leasing benchmarks, and resident retention.
• Support outreach initiatives that effectively market/promote the property.
• Understand the current sub-market and mentor others to ensure their comprehension.
• Lead by example to help maintain a high-performing, customer-focused team.
• Contribute to resident satisfaction and the achievement of property goals.
• Other duties as assigned.

Qualifications

• 4+ years’ experience in the property management field.
• 2+ years’ supervisory experience.
• High School Diploma, Bachelor’s Degree preferred.
• Computer Proficiency and knowledge of Microsoft Office Suite.
• Demonstrated Leadership ability and proven track record of success with the leasing process.
• Must be able to work on the weekends.
• Experience with property management software.
• Must be able to walk apartments and grounds, including steps and climbing stairs.
• Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner.
• Strong financial analysis, budgeting, and P&L management skills.
• Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management.
• Experience with unit and common area renovations.
• DC Property Manager Licence must be obtained with 90 days of hire.