General Clinic Billing Assistant

University of California - Los Angeles (UCLA); Los Angeles (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

University of California, Los Angeles (UCLA) is seeking a meticulous Biller for the Student and Resident Dental Clinic. The role encompasses Billing and Insurance Management, including claims submission, denial follow-up, and auditing patient accounts, as well as Administrative Support Services for lab requests and clinic procedures.

The position requires strong data entry, attention to detail, confidentiality, and excellent communication with patients, faculty, and staff. Schedule is 8:00 a.m.

Qualifications

• Proficient in processing and managing dental insurance claims, including submission, follow-up, and denial management.
• Ability to audit patient accounts and insurance payments for accuracy and timeliness.
• Strong data entry and recordkeeping skills with attention to detail and accuracy.
• Mathematical and analytical skills to reconcile accounts and identify discrepancies.
• Proficiency with standard office equipment and billing software.
• Strong problem-solving skills to resolve claim issues and account discrepancies.
• Ability to review treatment plans for accuracy before patient presentation.
• Excellent interpersonal and communication skills with patients, faculty, students, and staff.
• Ability to prioritize and manage multiple tasks in a high-volume environment.
• Knowledge of confidentiality requirements and professional standards.
• Commitment to customer service and dependable attendance.

Responsibilities

• Handle Billing and Insurance Management for the General Clinic, including claims submission, denials follow-up, and overpayment handling.
• Audit and reconcile patient accounts and insurance payments to ensure accuracy.
• Process patient information and payments with precise data entry and recordkeeping.
• Monitor and verify laboratory work requests submitted by students, ensuring clinic procedures are followed.
• Provide administrative support to ensure smooth operation of the Dental Clinic.

Skills

Data entry

Recordkeeping

Billing software

Analytical thinking

Customer service

Confidentiality

Communication

Multitasking

Attention to detail

Tools

Billing software

PC applications

Job description

Position Summary

The UCLA School of Dentistry is seeking a detail-oriented individual to serve as a Biller within its Student and Resident Dental Clinic. This position is responsible for two primary functions within the General Clinic. The first function is Billing and Insurance Management, which includes processing dental insurance claims, auditing patient accounts, re-submitting claims that were denied in error or processed incorrectly, and identifying overpayments made by patients or insurance carriers. The incumbent ensures that any overpayments are promptly brought to the attention of the Business Services Supervisor and Dental Center Director to facilitate timely reimbursement. The second function is Administrative Support Services. In this capacity, the incumbent monitors, verifies, and authorizes laboratory work requests submitted by students for their patients, ensuring compliance with established clinic procedures and approval requirements.

Salary & Compensation

*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

Qualifications

• Ability to process and manage dental insurance claims for general dentistry and specialty services, including claim submission, follow-up, re-billing, and resolution of denied or incorrectly processed claims. (Required)
• Ability to audit patient accounts and insurance payments to ensure claims are paid accurately and timely, identify outstanding balances, and verify account reconciliations. (Required)
• Demonstrated data entry and recordkeeping skills with attention to detail and accuracy when entering patient information, insurance information, payments, and other financial data. (Required)
• Mathematical and analytical skills to perform calculations, reconcile accounts, verify payments, and identify billing discrepancies. (Required)
• Proficiency in operating standard office equipment and computer systems, including billing software, PC applications, calculators, and photocopiers. (Required)
• Strong problem-solving skills to investigate and resolve claim issues, account discrepancies, patient concerns, and operational challenges. (Required)
• Ability to review and present patient treatment plans, ensuring accuracy, completeness, and necessary corrections prior to patient presentation. (Required)
• Excellent interpersonal and communication skills, including the ability to communicate effectively with patients, faculty, students, and staff using professionalism, diplomacy, and tact. (Required)
• Ability to prioritize, organize, and manage multiple responsibilities while adapting to interruptions, changing priorities, and deadlines in a high-volume, fast-paced environment. (Required)
• Knowledge of confidentiality requirements and professional standards, with the ability to safeguard sensitive patient, employee, and institutional information. (Required)
• Demonstrated commitment to customer service, teamwork, and dependable attendance, maintaining positive working relationships and providing responsive support to patients and colleagues. (Required)
• Knowledge of dental terminology and procedures. (Preferred)

Special Conditions for Employment

• Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
• Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
• Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.
• COVID and Flu Vaccinations: The position is subject to providing evidence of inoculation.
• CANRA: The position is designated as a mandatory reporter under CANRA. The employee must sign the "Statement Acknowledging Requirement to Report Child Abuse".

Schedule

8:00 a.m. to 5:00 p.m

Union/Policy Covered

CX-Clerical & Allied Services

Complete Position Description

https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&JDName=Blank%20Assistant%203%20(40107804)