General Adjuster (Large Loss Property ) - New York

PURE Insurance; New York (NY); Hybrid; USD 90,000 - 110,000; Full time

Job summary

PURE Insurance is seeking a Field Property Claims Adjuster to cover Westchester and Manhattan. You will travel within the territory to inspect properties, assist members and agents, and resolve complex property claims with a focus on service and accuracy.

Role requires 7–10+ years of P&C claims experience, state licenses, and strong customer service abilities. The position offers a base salary in a $90k–$110k range and requires independence and integrity.

Qualifications

• 7–10+ years of P&C claims experience; bachelor's degree preferred.
• State adjuster licenses and CE credits maintained as required.
• Proficient in MS Office (Word/Excel).
• Strong relationship management and customer service skills.
• Ability to inspect and assess properties and work independently.
• Willingness to travel within assigned territory to members' homes.
• Excellent written and verbal communication, listening and organizational skills.
• Attention to detail, analytical thinking and problem solving.
• Demonstrates integrity, teamwork and credibility; agile learner.
• Current P&C and E&S licensing required within 90 days if not held.

Responsibilities

• Handle claims with accuracy, efficiency, and regulatory compliance.
• Represent the company to members, agents, and internal stakeholders.
• Resolve inquiries involving members, agents, vendors, and attorneys.
• Process first notice of loss and claim assignments.
• Determine coverage, damages, reserve levels and resolutions.
• Handle subrogation on closed files.
• Appraise new risks and catastrophe planning; make reserve decisions.
• Access damaged buildings and assess roof damage when required.

Skills

P&C claims

Customer service

Independent work

MS Office

Relationship management

Travel within territory

Attention to detail

Problem solving

Communication skills

Integrity & teamwork

Education

Bachelor’s degree preferred

Tools

MS Office

Job description

About the Role.

We are seeking professional Field Property Claims Adjuster with a passion for customer service and a proven record of success. The position encompasses the delivery of flawless service to our members and independent agency partners, developing ease of doing business practices that result in efficient and timely operational support for the organization. The territory for this role is Westchester and Manhattan. The candidate must be located within driving distance of this territory.

What You’ll Do.

• Handle claims in a quality manner delivering on standards of accuracy, efficiency, customer service and regulatory compliance.
• Represent the company in interactions with members, agents, as well as internal stake-holders in underwriting, product management and finance.
• Resolve claims and respond to inquiries involving members, agents, vendors (independent adjusters/appraisers, salvage, rental, car agencies), defense and plaintiff attorneys.
• First notice of loss and claim assignment.
• Determine coverage, damages, reserve and resolve claims.
• Handle subrogation on closed files.
• Appraise and assess new risks and some Catastrophe planning Authority for making appropriate coverage determinations, reserve and resolving claims, status updates with agents, members and vendors as well as making reserve decisions on individual files, requests payments to pay loss cost or loss adjustment expenses.
• Individual may need to enter and access damaged buildings and climb ladders to assess roof damage.

What You'll Need.

• Individuals with 7-10+ years of experience in prior P&C claims A Bachelor’s degree is preferred.
• State adjuster licenses and CE credits must be maintained as required by state regulations.
• Proficient in MS Office applications (Word, Excel).
• Strong relationship management and customer services skills.
• Ability to inspect and assess properties.
• Ability to work independently.
• Consistent travel within an assigned territory to members’ homes.
• Excellent interpersonal, listening, organizational, written, and oral communication skills.
• Attention to detail, analytical and solid problem solving skills; proficient in excel, word, web applications.
• Ability to demonstrate integrity, exhibit team spirit and enthusiasm, and establish trust and credibility.
• Agile learner who can quickly absorb information and apply it to current business situations.
• Current P&C and E&S licensing are required to perform this job, which you must obtain within first 90 days of hire if you don’t already possess them.
• The base salary for this role can range from $90k - $110k, based on a full‑time work schedule.
• An individual’s ultimate compensation will vary depending on job‑related skills and experience, geographic location, alignment with market data, and equity among other team members with comparable experience.

What We Do

We're a member‑owned property and casualty insurer designed exclusively for financially successful families and driven by a purpose of doing what is right for our members.

We provide exceptional service, hospitality and care, we partner with our members to help prevent losses and we create smart insurance solutions at fair prices.

We aim for our members to love their insurance. It is our mission is to create a membership experience so compelling that our members never want to leave.

Who We Are

We want to be transparent about what we expect from each other. From PURE, you can expect:

• Opportunities to stretch and grow: your professional and personal development matters to us.
• We’re committed to providing experiences through on‑the‑job learning and professional development that increase your impact and rewards.
• Clarity and kindness: you can rely on us to be open, honest and supportive, offering clarity on what success looks like.
• Support in good times and bad: we believe in showing up for each other consistently, not only when it’s easy. You can expect a thoughtful partner, even when we disagree.
• A community that cares: we are committed to sustaining a community in which each person feels cared for as an individual. We lift each other up, celebrate wins together and support one another through challenges in work and life.

Who You Are

All of the strongest relationships are a partnership- a two way street. So here’s what we ask of you:

• Aim to bring your best every day: you’re here because you want to be part of a team that makes a real impact and aims high.
• Be a student and a teacher: share your knowledge and talents and be willing to listen and learn from those around you.
• Get comfortable being uncomfortable: we face tough moments and obstacles with a “courage over comfort” approach and a positive, solutions‑oriented mindset.
• Be a culture builder: building a positive culture is everyone's responsibility, based on care, respect and openness to diverse perspectives.

Want to Learn More?

[Our Values] [Our Benefits] [Our Community Impact] [Our Leadership]

We are a member‑owned property and casualty insurer designed exclusively for financially successful families and driven by a purpose of doing what is right for them. We provide exceptional service, hospitality and care, we partner with our members to help prevent losses, and we create smart insurance solutions at fair prices. We aim for our members to love their insurance. It is our mission to create a membership experience so compelling that our members never want to leave.

Interested in PURE but don’t see a role that fits? Introduce yourself and we’ll get in touch if an opportunity opens up that seems like a good match.