Gene Therapy Account Manager - Rare Hematology

Barrington James; Nashville (TN); On-site; USD 100,000 - 140,000; Full time

Job summary

A leading biotech company in Nashville is seeking a Gene Therapy Account Manager to support treatment centers for Sickle Cell Disease and Transfusion-Dependent β-Thalassemia. This role involves strategic partnerships, navigating complex reimbursment processes, and ensuring operational support for patient access. Ideal candidates have extensive experience in account management within the biotech field and a strong understanding of hospital operations. This is a full-time position with significant travel across the Southern region.

Qualifications

• 8+ years in account management, sales leadership, or comparable roles in biotech.
• Experience in hematology, rare diseases, or gene therapy preferred.
• Understanding of reimbursement mechanics and hospital workflows.

Responsibilities

• Serve as the strategic partner to gene-therapy treatment centers.
• Guide centers through onboarding and patient services.
• Support reimbursement discussions with insights on payer expectations.

Skills

Account management

Communication skills

Strategic thinking

Collaboration

Complex problem-solving

Job description

Gene Therapy Account Manager - Rare Hematology

A pioneering biotech company at the forefront of gene‑editing medicine is seeking a Gene Therapy Account Manager to support the launch and long‑term success of its groundbreaking therapy for Sickle Cell Disease (SCD) and Transfusion‑Dependent β‑Thalassemia (TDT). This uniquely complex, high‑impact role supports authorized treatment centers, transplant programs, referral networks and payer stakeholders to ensure patients can access a first‑in‑class gene therapy. You’ll operate at the intersection of account strategy, operational readiness, reimbursement navigation and clinical education.

What You’ll Lead

• Serve as the key strategic partner to activated gene‑therapy treatment centers, ensuring they have the operational infrastructure, education and support needed to treat patients safely and effectively.
• Map referral pathways and nurture relationships with physicians, administrators, pharmacists, coordinators and executives across treating and referring institutions.
• Guide centers through complex workflows – onboarding, site readiness, ordering processes, patient services engagement and cross‑functional coordination.
• Help clinical teams understand the gene‑therapy patient journey, from eligibility to manufacturing steps to long‑term follow‑up.
• Take ownership of account planning, developing center‑specific strategies that anticipate obstacles, track milestones and support long‑term adoption.
• Partner with internal colleagues (market access, reimbursement, operations, patient support, medical and field leadership) to triage center needs and ensure timely access to expertise.
• Support reimbursement discussions, including payer expectations, coverage criteria, coding, billing dynamics and the distinction between specialty pharmacy and buy‑and‑bill models.
• Monitor regional trends, policy shifts and emerging challenges in the gene‑therapy landscape, providing insights that influence national strategy.
• Represent the organization at conferences and professional meetings, strengthening relationships with influential hematology and transplant leaders.
• Maintain strong clinical competency in SCD, TDT, HSCT and the evolving science of gene therapy.

What You Bring

Experience & Background

• 8+ years in key account management, access, sales leadership or comparable strategic roles within biotech, specialty pharmaceuticals, medical devices or cell/gene therapy.
• Experience in hematology, transplant, rare disease or gene/cell therapy environments strongly preferred.
• Deep familiarity with hospital operations, treatment‑center workflows and multi‑stakeholder decision‑making.
• Understanding of reimbursement mechanics – prior authorizations, claims steps, coding, appeals, benefit design and payer variability.
• Comfort navigating both specialty pharmacy distribution and buy‑and‑bill pathways.
• Ability to engage credibly with executives, physicians, infusion teams, transplant leaders and access personnel.

Skills & Attributes

• Exceptional ability to manage complexity and bring clarity to ambiguous or evolving situations.
• Strong communication skills and the ability to translate technical concepts for diverse audiences.
• Strategic thinker with the discipline to execute detailed account plans.
• Highly collaborative, emotionally intelligent and skilled at influencing without authority.
• Resilient, solutions‑oriented and able to manage fast‑evolving operational needs.
• Willing to travel extensively across the Southern region.

Why This Role Matters

Gene therapy for SCD and TDT represents a seismic shift in care – but access can be challenging. Your work directly shapes whether patients can receive treatment that may fundamentally change the course of their disease.

Ideal Candidate Profile

You’ll thrive here if you are:

• Energized by highly specialized, high‑stakes medicine.
• Skilled at managing large, matrixed health systems.
• Comfortable partnering with payers, hospitals and clinical teams simultaneously.
• Motivated by roles where real patient lives are materially affected.
• Experienced in environments where every case is unique and requires creative problem‑solving.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Consulting and Science

Industries

• Business Consulting and Services
• Hospitals and Health Care