GenAI Solutions Data Scientist (Hybrid)

XPO Logistics, Inc.; Boston, Northern (MA, KY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance on day one

Life and disability insurance

PTO 15 days first year

9 paid company holidays

401(k) with company match

Education assistance

Incentive plan

Job summary

XPO Logistics, Inc. is seeking a Data Scientist to advance GenAI solutions in a hybrid Boston, MA environment. You will build, deploy, and scale GenAI chatbots and AI assistants to streamline access to company information and business tasks.

Responsibilities include developing RAG-enabled connections to enterprise data, creating Agentic AI workflows, and improving AI performance through training, evaluation, and governance. Collaboration with Engineering and Cybersecurity is essential.

Qualifications

• Bachelor’s degree or equivalent related work or military experience.
• 1 year of experience in data science or applied AI, with a focus on Generative AI, Agentic AI, or LLM-powered applications.
• Strong communication skills with the ability to translate complex AI capabilities into clear business use cases and recommendations.
• Experience in at least one programming language such as Python, R, SQL, SAS, Spark, Java, etc., with practical applications in AI or ML projects.
• Familiarity with AI techniques and machine learning algorithms, including supervised and unsupervised learning.
• Strong communication skills with a knack for translating complex AI concepts into clear business insights.

Responsibilities

• Build, deploy, and scale GenAI chatbots and AI assistants across the organization to improve how employees access information and complete business tasks.
• Develop RAG-enabled applications that securely connect LLMs with enterprise documents, databases, and internal knowledge sources.
• Build Agentic AI workflows that use tools, APIs, and enterprise systems to automate multi-step processes.
• Improve conversational AI performance through prompt engineering, retrieval strategies, model evaluation, and response optimization.
• Help implement AI guardrails, monitoring, and governance to ensure solutions are accurate, secure, scalable, and reliable.
• Integrate GenAI solutions with enterprise applications, data platforms, and internal systems.
• Partner with Engineering, Product, Cybersecurity, and business teams to move solutions from proof of concept through production deployment.
• Research emerging GenAI, LLM, RAG, and Agentic AI technologies and identify new opportunities to improve productivity, operational efficiency, and business performance.

Skills

GenAI / LLM

Data science

Communication

AI/ML concepts

Programming languages

Education

Bachelor's degree or equivalent experience

Master’s or PhD in CS/AI/Data Science or related

Tools

Python

R

SQL

SAS

Spark

Java

Job description

XPO Logistics, Inc. is seeking a Data Scientist to advance GenAI solutions in a hybrid Boston, MA environment. You will build, deploy, and scale GenAI chatbots and AI assistants to streamline access to company information and business tasks.

Responsibilities include developing RAG-enabled connections to enterprise data, creating Agentic AI workflows, and improving AI performance through training, evaluation, and governance. Collaboration with Engineering and Cybersecurity is essential.