GenAI & Portfolio Analytics Strategist

Habitat For Humanity Of Durham; Raleigh (NC); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with company match

Wellness program and benefits

Job summary

PNC is seeking a Portfolio Analytics & Strategy Specialist to design and deploy Copilot-based AI agents across multiple business areas. You will partner with teams to identify GenAI opportunities, connect agents to approved data repositories, and craft prompts for accurate, consistent responses.

You will navigate governance, test performance, and promote responsible AI practices. The role requires strong technical communication, multi-project coordination, and the ability to translate complex AI

Qualifications

• Bachelor's degree in a technical field or equivalent experience.
• Hands-on experience with Copilot Studio, Microsoft 365 Copilot, or similar agent platforms.
• Working knowledge of Power Platform and SharePoint.
• Solid grasp of prompt engineering and LLM strengths and limitations.
• Strong problem-solving skills and attention to detail.
• Ability to explain technical concepts to non-technical audiences.
• Comfort juggling multiple projects in a fast-moving environment.

Responsibilities

• Build and deploy Microsoft 365 Copilot agents and Copilot Studio solutions that streamline work across the business.
• Partner with business teams to spot GenAI opportunities and turn them into scalable agents.
• Connect agents to approved repositories.
• Write and refine prompts and conversation flows so agents give accurate, consistent responses.
• Navigate AI governance, model risk, and intake processes from use case classification to approval.
• Test, monitor, and continuously improve agent performance.
• Document solutions clearly and help users get the most out of them.
• Champion responsible AI, including transparency, human oversight, and data protection.
• Stay current on Copilot and GenAI capabilities and bring new ideas forward.

Skills

Copilot Studio

Microsoft 365 Copilot

Power Platform

SharePoint

Prompt engineering

LLM capabilities

Communication skills

Multi-project management

Education

Bachelor's degree in a technical field

Tools

Azure OpenAI

APIs

Custom connectors

Azure DevOps

Jira

Job description

PNC is seeking a Portfolio Analytics & Strategy Specialist to design and deploy Copilot-based AI agents across multiple business areas. You will partner with teams to identify GenAI opportunities, connect agents to approved data repositories, and craft prompts for accurate, consistent responses.

You will navigate governance, test performance, and promote responsible AI practices. The role requires strong technical communication, multi-project coordination, and the ability to translate complex AI