GenAI Platform Engineering Team Lead

Luxoft; Buffalo (NY); On-site; USD 180,000 - 240,000; Full time

Job summary

Luxoft is seeking a hands-on GenAI Platform Engineering Team Lead to drive delivery of the platform roadmap, ensure technical quality, and oversee production operations for enterprise GenAI workloads. You will mentor SE II/SE III engineers and contractors while contributing to the hardest problems in a regulated setting.

The role reports to the GenAI Services Director and collaborates with governance, architecture, and enablement teams to align platform enforcement with governance requirements.

Qualifications

• Bachelor's degree and a minimum of 7 years’ technology experience with hands-on platform, cloud, or application engineering, with prior team leadership.
• Hands-on Azure platform depth: API Management, Entra ID, Key Vault, Azure AI services including Azure AI Foundry, monitoring, and IaC.
• Hands-on GenAI experience: model integration, RAG patterns, and AI-assisted engineering workflows.
• Experience operating production platforms in a regulated, controlled-change environment.
• Demonstrated ability to lead while contributing—a working manager, not an administrator.

Responsibilities

• Own delivery of the platform roadmap: gateway hardening and enforcement, model provider integrations, retrieval services, environment tiers, and observability hooks.
• Remain hands-on: design authority on platform architecture, code and design review, and direct contribution on critical-path components.
• Direct and review contractor buildout work; enforce documentation, testing, and capability-transfer discipline so knowledge lands in the team.
• Own production operation under a regulated change model, including AI production support rotation and incident management.
• Lead, coach, and develop the platform engineering team (SE II/SE III); set the technical bar and grow engineers into ownership.

Skills

Azure platform engineering

GenAI experience

Production-grade platforms

Team leadership / working manager

Education

Bachelor's degree or equivalent experience

Tools

Terraform/Bicep

Entra ID

Key Vault

Azure AI services

Job description

Project description

The GenAI Platform Engineering Team Lead is the hands-on engineering leader of the team that builds and operates client's enterprise GenAI platform: the governed AI gateway, model integrations, retrieval services, and environments through which the bank's AI workloads run. Leading a team of platform engineers (SE II/SE III) and buildout contractors, this player-coach role owns delivery of the platform roadmap, technical quality, and production operation — while remaining an individual contributor on the hardest problems.The role reports to the GenAI Services Director and partners daily with the GenAI Enablement team (governance, standards, intake, solution architecture) so that what the platform enforces matches what governance requires, with evidence produced natively

Responsibilities

• Delivery & Technical LeadershipOwn delivery of the platform roadmap: gateway hardening and enforcement, model provider integrations, retrieval services, environment tiers, and observability hooks.Remain hands-on: design authority on platform architecture, code and design review, and direct contribution on critical-path components.Direct and review contractor buildout work; enforce documentation, testing, and capability-transfer discipline so knowledge lands in the team.Own production operation under the bank's controlled-change and separation-of-duties model, including the AI production support rotation and incident management.Team Leadership & PartnershipLead, coach, and develop the platform engineering team (SE II/SE III); set the technical bar and grow engineers into track ownership.Manage priorities across platform buildout, use-case support, and vendor-delivered workstreams; re-sequence transparently when approval paths or dependencies stall.Partner with the Enablement team lead so governance standards, intake decisions, and platform enforcement operate as one system.Represent platform status, risks, and trade-offs to the Director and governance forums with evidence, not assertions

SKILLS

Must have

• Supervisory / Managerial ResponsibilitiesDirect supervisory responsibility for the GenAI Platform Engineering team (FTE engineers and assigned contractors): hiring, coaching, performance, and work direction.Required QualificationsBachelor's degree and a minimum of 7 years’ technology experience including hands-on platform, cloud, or application engineering, with prior team leadership or technical lead experience; in lieu of a degree, a combined minimum of 11 years’ education and/or relevant experience.Hands-on Azure platform depth: API Management, Entra ID, Key Vault, Azure AI services including Azure AI Foundry, monitoring, and IaC (Terraform/Bicep) — with the judgment to keep the platform venue-agnostic as additional model providers and tools onboard.Hands-on GenAI experience: model integration, RAG patterns, and AI-assisted engineering workflows.Experience operating production platforms in a regulated, controlled-change environment.Demonstrated ability to lead while contributing — a working manager, not an administrator

Nice to have

Financial services or other highly regulated industry experience; audit-evidence familiarity.Experience directing vendor/contractor delivery and enforcing capability transfer.Experience building a platform team from early stage