GenAI Field Deployment Engineer

SambaNova, Inc.; United States; Remote; USD 138,000 - 170,000; Full time

Benefits offered by this job

Medical insurance

HSA contribution

Dental

Vision

Gym access

One Medical

Employee assistance

Job summary

SambaNova is hiring a Forward Deployed Engineer for our SambaStack product portfolio within Customer Success Organization. You will embed with strategic enterprise customers to design, build, and deploy production GenAI applications on SambaNova’s SN40L platform and SambaStack based product portfolio.

You will architect and implement LLM-powered workflows, optimize inference performance, and translate customer needs into clear technical requirements for Product and Engineering teams.

Qualifications

• 5+ years of hands-on engineering experience with production AI/ML systems.
• Deep GenAI development expertise: LLM orchestration, RAG, agentic frameworks, prompts, evaluation pipelines.
• Strong ML fundamentals: training, fine-tuning, inference optimization, quantization, benchmarking.
• Python required; C++ or CUDA beneficial for hardware debugging.
• Experience deploying AI workloads on cloud (AWS, Azure, GCP) and with containerization, orchestration (Kubernetes, Docker), and MLOps tooling.
• Bachelor’s or graduate degree in CS/EE/Math/Physics or equivalent.
• Willingness to travel up to 50%.

Responsibilities

• Embed with enterprise customers to design, build, and deploy production GenAI applications on SambaNova’s SN40L platform and SambaStack based product portfolio.
• Architect and implement LLM-powered workflows — including RAG pipelines, multi-agent systems, fine-tuning workflows, and coding solutions — tailored to each customer’s data, infrastructure, and business goals.
• Optimize AI inference performance on SambaNova hardware; benchmark model throughput, latency, and accuracy against customer requirements and competitor baselines.
• Troubleshoot and resolve production issues end-to-end across model, software, and hardware layers — acting as the first and last line of technical escalation in the field.
• Translate customer needs into clear product requirements and engineering feedback; serve as the primary voice of field reality to SambaNova’s Product and Engineering teams.
• Partner with Account Executives and Solutions Engineers to shape technical sales strategy, scope engagements, and demonstrate platform differentiation during evaluations and proof-of-concepts.
• Develop reusable accelerators, reference architectures, and internal playbooks that scale learnings from one deployment to many.
• Present technical findings, architecture decisions, and roadmap input at customer executive briefings and internal forums; represent SambaNova at industry conferences and events.

Skills

GenAI development

LLM orchestration

Prompt engineering

Python

CUDA/C++

Cloud deployment

Kubernetes

MLOps tooling

Customer storytelling

Education

Bachelor’s or graduate degree in CS/EE/Math/Physics

Tools

LangChain

LlamaIndex

DSPy

Docker

Kubernetes

CUDA

Job description

SambaNova is hiring a Forward Deployed Engineer for our SambaStack product portfolio within Customer Success Organization. You will embed with strategic enterprise customers to design, build, and deploy production GenAI applications on SambaNova’s SN40L platform and SambaStack based product portfolio.

You will architect and implement LLM-powered workflows, optimize inference performance, and translate customer needs into clear technical requirements for Product and Engineering teams.