GenAI & Customer Experience Senior Product Manager

Amazon; Arlington (VA); On-site; USD 151,200 - 204,600; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Senior Product Manager – Technical to influence the direction of AWS products, focusing on customer experience. You will drive evaluations, collaborate with engineering teams, and contribute to roadmaps based on industry trends and customer needs.

The ideal candidate has over 5 years of experience in tech, a strong educational background, and expertise in GenAI technologies. A competitive salary is offered for roles based in Arlington, VA, among other locations.

Qualifications

• 5+ years of experience in a technology domain.
• 3+ years of design, implementation, or consulting experience.
• Hands-on experience with GenAI technologies.

Responsibilities

• Own the study lifecycle from scoping to delivery.
• Build proof of concept experiments for AWS products.
• Collaborate with teams for performance evaluations of AWS services.
• Contribute to the team roadmap using AWS product plans.
• Automate processes for customer experience evaluations.

Skills

Software development

Cloud computing

Data analytics

GenAI technologies

Communication

Education

Bachelor’s degree in relevant fields

Job description

Amazon is seeking a Senior Product Manager – Technical to influence the direction of AWS products, focusing on customer experience. You will drive evaluations, collaborate with engineering teams, and contribute to roadmaps based on industry trends and customer needs.

The ideal candidate has over 5 years of experience in tech, a strong educational background, and expertise in GenAI technologies. A competitive salary is offered for roles based in Arlington, VA, among other locations.