Geek Squad Installation Helper

Best Buy; Garland (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Great employee discount

Retirement resources

Well-being support

Job summary

Best Buy is seeking a Geek Squad Installation Helper (Cadet) to travel from a Best Buy store to clients’ homes for delivery, installation, and basic networking of home theater technology. You will help keep clients informed, ask questions to improve service, and follow up on recommendations.

You will assist with inventory, vehicle maintenance, and in-store repairs, while learning about our products through hands-on training and mentorship from seasoned Agents.

Qualifications

• Must be 21+ years old.
• Valid driver's license required.
• No DUI/DWI or reckless driving violations in past 3 years.

Responsibilities

• Perform a variety of duties for clients in their homes, including delivery, installation and networking, with a primary focus on home theater technology
• Maintain contact with clients to reveal diagnostic discoveries and make recommendations for protecting their devices
• Help manage inventory and vehicle maintenance
• Provide feedback and training to store teams and assist with in-store repairs
• Experience actively using and learning about consumer electronics
• Ability to work successfully as part of a team
• Ability to prioritize and multi-task in a fast-paced environment
• Must be able to lift up to 75 pounds with or without accommodation and up to 150 pounds with help
• Willingness to travel to client homes as part of Cadet program

Skills

Teamwork

Customer service

Multi-tasking

Problem solving

Attention to detail

Tools

Basic electronics

Home networking basics

Job description

As a Geek Squad Installation Helper, you’ll travel from your Best Buy store to clients’ homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You’ll provide our clients with service that exceeds their expectations by handling appointments with care, asking the right questions to enhance their experience and providing prompt follow-up on recommendations. This role, known internally as a Cadet, is a great opportunity to build a career with Geek Squad by learning about our products and services. It offers the chance to increase skills through training and on-the-job experience.

What you’ll do

Perform a variety of duties for clients in their homes, including delivery, installation and networking, with a primary focus on home theater technology

Maintain contact with clients to reveal diagnostic discoveries and make recommendations for protecting their devices

Help manage inventory and vehicle maintenance

Provide feedback and training to store teams and assist with in-store repairs

Experience actively using and learning about consumer electronics

Ability to work successfully as part of a team

Ability to prioritize and multi-task in a fast-paced environment

Ability to work a flexible schedule, including holidays, nights and weekends

Must be at least 21 years old

Must have a current, valid driver's license

Must have no more than two moving violations and/or at-fault accidents within the past three years

Must have no DUI/DWI or reckless driving violations in the past three years

Ability to lift 75 pounds with or without reasonable accommodation and up to150 pounds with help

Preferred qualifications

6 months of consumer electronics experience (sales, operations or technology services)

What’s in it for you

We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary .

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide .

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Application deadline

Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.