Geek Squad Installation Helper

Best Buy; South Dayton (OH); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Employee discount

Training and development

Job summary

Best Buy's Geek Squad Installation Helper Cadet travels from your local Best Buy store to customers' homes to assist with delivery and basic installation of technology products alongside a seasoned Agent. You'll provide service that exceeds expectations by asking the right questions, handling appointments with care, and providing prompt follow-up on recommendations.

Training and on-the-job experience help you grow in tech.

Qualifications

• Must be at least 21 years old.
• Must have a current, valid driver's license.
• No more than two moving violations and/or at-fault accidents within the past three years.
• No DUI/DWI or reckless driving violations in the past three years.
• Ability to lift 75 pounds with or without accommodation and up to 150 pounds with help.
• Preferred: 6 months of consumer electronics experience (sales, operations or technology services).

Responsibilities

• Deliver, install and network consumer electronics in clients' homes with a focus on home theater tech.
• Maintain contact with clients to share diagnostic findings and recommendations.
• Assist with inventory management and vehicle maintenance.
• Provide feedback and training to store teams and assist with in-store repairs.
• Demonstrate products and services and learn through training and on-the-job experience.

Skills

Teamwork

Multitasking

Customer service

Communication

Driver's license

Schedule flexibility

Physical endurance

Driving record checks

Job description

As a Geek Squad Installation Helper, you’ll travel from your Best Buy store to clients’ homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You’ll provide our clients with service that exceeds their expectations by handling appointments with care, asking the right questions to enhance their experience and providing prompt follow-up on recommendations. This role, known internally as a Cadet, is a great opportunity to build a career with Geek Squad by learning about our products and services. It offers the chance to increase skills through training and on-the-job experience.

What you’ll do

• Perform a variety of duties for clients in their homes, including delivery, installation and networking, with a primary focus on home theater technology
• Maintain contact with clients to reveal diagnostic discoveries and make recommendations for protecting their devices
• Help manage inventory and vehicle maintenance
• Provide feedback and training to store teams and assist with in-store repairs
• Experience actively using and learning about consumer electronics
• Ability to work successfully as part of a team
• Ability to prioritize and multi-task in a fast-paced environment
• Ability to work a flexible schedule, including holidays, nights and weekends
• Must be at least 21 years old
• Must have a current, valid driver's license
• Must have no more than two moving violations and/or at-fault accidents within the past three years
• Must have no DUI/DWI or reckless driving violations in the past three years
• Ability to lift 75 pounds with or without reasonable accommodation and up to150 pounds with help

Preferred qualifications

6 months of consumer electronics experience (sales, operations or technology services)

What’s in it for you

We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

Our benefits include:

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Application deadline

Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.