Geek Squad Advanced Repair Technician

Best Buy; Houston (TX); On-site; USD 40,000 - 50,000; Full time

Job summary

Best Buy is hiring a Geek Squad Advanced Repair Technician in Houston, Texas. This role involves providing exceptional technology support and repair services for customer devices, ensuring a high-quality customer experience. Candidates should have at least 6 months of tech repair experience and the ability to work flexible hours. Join our team to leverage your technical skills and help enrich lives through technology.

Benefits

Competitive pay

Generous employee discount

Financial savings and retirement resources

Support for physical and mental well-being

Qualifications

• 6 months experience diagnosing, troubleshooting or repairing technology products.
• Ability to work a flexible schedule including holidays, nights and weekends.

Responsibilities

• Perform diagnostic discoveries, make recommendations, repair devices.
• Partner with other team members for documentation and timely repair completion.
• Establish consistent follow-ups with customers.

Skills

Technology Support

Troubleshooting

Customer Service

Job description

Join to apply for the Geek Squad Advanced Repair Technician role at Best Buy

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Join to apply for the Geek Squad Advanced Repair Technician role at Best Buy

As a Geek Squad Advanced Repair Technician (Agent), you’ll work at our local Best Buy store to provide technology support and repair customers’ computers and other devices. You’ll provide excellent customer experiences by listening to their needs and partnering with other Geek Squad Agents. You’ll perform repairs by troubleshooting and following our procedures. If you’re passionate about technology and ready to leverage your technical abilities to help customers get the most out of their tech, this might be the perfect role for you.

What You’ll Do

• Perform diagnostic discoveries, make recommendations, repair devices and help customers both in-person and over the phone
• Establish and maintain consistent rhythms for timely follow-up and ensure expectations are met or exceeded
• Partner with other team members to maintain consistent and accurate documentation of customer requests and repairs
• Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise
• Maintain knowledge, skillsets and certifications through training courses
  
  

Basic Qualifications

• 6 months of experience diagnosing, troubleshooting or repairing technology products
• Experience actively using and learning about consumer electronics
• Ability to work a flexible schedule including holidays, nights and weekends
  
  

Preferred Qualifications

• Strong ability to prioritize and multi-task in a fast-paced environment
  
  

What’s In It For You

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our Benefits Include

• Competitive pay
• Generous employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being
  
  

About Us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Position Type: Full timePandoLogic. Keywords: Electrical Appliance Service Technician, Location: Houston, TX - 77056

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Retail

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