GCP SRE II: Observability, Automation & Reliability

HTC Global Services; Dearborn (MI); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Group Health (Medical, Dental, Vision)

401(k) matching

Paid Time Off

Wellness programs

Professional Development opportunities

Job summary

HTC Global Services is seeking a Site Reliability Engineer II to join our SRE team focused on observability, monitoring, and technical consulting across GCP-based data platforms. You will ensure reliability and performance of cloud and network systems through automation, monitoring, and optimization.

The role emphasizes hands-on work with cloud infrastructure, BigQuery workloads, CI/CD pipelines, and enterprise monitoring tools, while collaborating with cross-functional teams to improve incident

Qualifications

• Bachelor's degree.
• 4+ years of experience in IT.
• 3+ years of development experience.
• Practitioner-level experience with at least one coding language or framework.
• Hands-on experience with Google Cloud Platform (GCP).
• Experience with BigQuery.
• Experience with Dynatrace.
• Proficiency with monitoring and observability tools, ideally Dynatrace or comparable tools such as Datadog or New Relic.
• Familiarity with ITSM tools such as ServiceNow, including incident, problem, and change management.

Responsibilities

• Collaborate with infrastructure teams to automate routine tasks.
• Monitor and manage production environments, proactively identifying and resolving issues.
• Participate in building advanced tooling for system access monitoring, log session recording, and reliability administration across multiple geographically distributed data centers.
• Engage with engineering teams to improve on-call efficiencies, incident management, and post-mortem analysis.
• Perform capacity planning and optimization to support growing demands and traffic patterns.
• Maintain monitoring and alerting systems for proactive system health checks.
• Continuously improve system performance, stability, and security through data-driven analysis and optimization.
• Create and maintain comprehensive documentation and diagrams to facilitate knowledge sharing.
• Work hands-on with cloud infrastructure, BigQuery workloads, CI/CD pipelines, and enterprise monitoring tools to maintain critical systems at scale.

Skills

GCP

BigQuery

Dynatrace

Monitoring

ITSM

Coding language

Education

Bachelor's degree

Tools

Datadog

New Relic

ServiceNow

Job description

HTC Global Services is seeking a Site Reliability Engineer II to join our SRE team focused on observability, monitoring, and technical consulting across GCP-based data platforms. You will ensure reliability and performance of cloud and network systems through automation, monitoring, and optimization.

The role emphasizes hands-on work with cloud infrastructure, BigQuery workloads, CI/CD pipelines, and enterprise monitoring tools, while collaborating with cross-functional teams to improve incident