GCP IAM Support Engineer

Inherent Technologies; Washington (District of Columbia); Remoto; USD 95.000 - 135.000; Tempo pieno

Descrizione del lavoro

Inherent Technologies, Inc. is seeking a GCP IAM Support Engineer to provide L2 operations for the Collibra platform. The role involves troubleshooting access, forms, and data governance workflows, coordinating with cross-functional teams, and ensuring secure, compliant access control across GCP and BigQuery.

The candidate will analyze logs, resolve permission issues, and assist with onboarding/offboarding and data access reviews. Remote-friendly with enterprise-scale responsibilities.

Competenze

• Experience providing enterprise-grade Collibra L2/L3 support.
• Knowledge of Collibra Data Governance, Data Marketplace, Edge and Data Quality capabilities.
• Experience with GCP IAM concepts and access management workflows.
• Familiarity with ITIL-based incident management and ticketing systems.

Mansioni

• Provide L2 operational and production support for the Collibra platform.
• Troubleshoot Collibra application access, forms, workflows, Data Marketplace, and data access requests.
• Investigate failed, stuck, or incorrectly routed requests and coordinate with teams for resolution.
• Support users with Collibra access and governance processes.
• Troubleshoot Collibra integration and connectivity issues with GCP and other enterprise systems.
• Analyze logs to identify root causes and cases for escalation to L3/vendor teams.
• Maintain incident, problem, knowledge, and support documentation.

Conoscenze

GCP IAM

Collibra L2 support

BigQuery

SQL

Python basics

ITIL

ServiceNow

Google Workspace Admin

Group management

Formazione

Bachelor's degree in CS/IS or equivalent

Strumenti

Collibra

BigQuery

GCP Console

ServiceNow

Descrizione del lavoro

Position: GCP IAM Support Engineer

Location: St Louis, MO***REMOTE***

Duration: 1 Years

Key Responsibilities

Collibra L2 Support

• Provide L2 operational and production support for the Collibra platform.
• Troubleshoot issues related to Collibra application access, forms, workflows, Data Marketplace, and data access requests.
• Investigate failed, stuck, or incorrectly routed requests and coordinate with appropriate teams for resolution.
• Support users with Collibra access and data governance processes.
• Troubleshoot Collibra integration and connectivity issues with GCP and other enterprise systems.
• Analyze application and integration logs to identify root causes.
• Escalate platform, infrastructure, or product issues to appropriate L3/vendor teams when required.
• Maintain incident, problem, knowledge, and support documentation. GCP IAM & Access Management

Strong understanding and hands-on experience with Google Cloud IAM, including:

• IAM roles and permissions
• Predefined and custom roles
• Users, groups, and service accounts
• Resource-level IAM policies
• Principle of least privilege

Investigate and resolve GCP authentication, authorization, and permission-related issues.

Analyze IAM policies to determine why users, groups, or service accounts are unable to access GCP resources.

Support user onboarding, offboarding, and access changes.

Work with application, security, governance, and data teams to provision appropriate access.

BigQuery Data Access Controls

Hands-on experience supporting and administering Google BigQuery.

Implement, manage, and troubleshoot BigQuery Data Access Controls, including:

• Fine-Grained Access Control (FGAC)
• Row-Level Security (RLS) / Row Access Policies
• Column-Level Security (CLS)
• Policy Tags
• Data Policies
• Dataset and table-level access

Troubleshoot scenarios where users can access a BigQuery dataset or table but cannot access specific rows or sensitive columns.

Understand the relationship between GCP IAM, BigQuery permissions, Policy Tags, Data Policies, RLS, and CLS.

Support onboarding and offboarding of users and groups from data access policies.

Assist with periodic access reviews and remediation of incorrect or outdated access.

Google Workspace & Group Management

Working knowledge of Google Workspace and Google Groups.

Create and manage: User access groups, Application access groups, Data access groups Add or remove users from appropriate groups based on approved access requests.

Understand how Google Groups are used for GCP IAM and BigQuery data access management. Troubleshoot group membership and group-based access issues.

Support Access Provisioning And De-provisioning Processes.

GCP Platform & Operational Support Working Knowledge And Troubleshooting Experience With Key GCP Services, Including

• BigQuery
• Cloud IAM
• Cloud Run
• Cloud Composer / Apache Airflow
• Cloud Scheduler
• Cloud Logging
• Cloud Storage

Service Accounts Required Skills

• Hands-on experience supporting Collibra in an enterprise environment. (Mandatory)
• Experience with Collibra Data Governance, Data Marketplace, Edge, and/or Data Quality capabilities.
• Understanding of data governance and data access approval workflows.
• Experience with Collibra and GCP integrations.
• Basic SQL and Python knowledge.
• Experience writing and troubleshooting BigQuery SQL.
• Strong understanding of GCP IAM concepts with hands-on IAM troubleshooting experience. (Mandatory)
• Hands-on experience with Google BigQuery.
• Experience implementing and managing BigQuery Data Access Controls, including FGAC, RLS, CLS, Policy Tags, and Data Policies.
• Experience with Google Workspace / Google Groups for access management.
• Working knowledge of Cloud Run, Cloud Composer/Airflow, Cloud Scheduler, and Cloud Logging.
• Ability to troubleshoot user, group, service account, IAM, and data access issues.
• Experience working in an L2 application/production support environment.
• Familiarity with ITIL-based support processes and ticketing platforms such as ServiceNow.
• Ability to analyze application and cloud logs and perform root-cause analysis.
• Strong communication and coordination skills.