GCP Cloud Data Engineer for AI/ML & CCaaS

Tata Consultancy Services; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Discretionary annual incentive

401K Plan

Certification & training reimbursement

Vacation & holidays

Job summary

Tata Consultancy Services in Charlotte, NC is looking for a Google Data Engineer with 5+ years of software development and cloud experience to design and operate data pipelines, leverage BigQuery, GCP services, Terraform and CI/CD to deliver scalable CCaaS data platforms.

The role emphasizes secure cloud architectures, AI/ML integration, and interaction with CRM/CTI systems, with a focus on data quality, governance, and observability. Base salary range is $90,000–$120,000 per year.

Qualifications

• 5+ years of commercial software development experience.
• Hands-on with GCP services including GKE, Cloud Run, Cloud Functions, Pub/Sub, BigQuery.
• Experience building data pipelines and data models for CCaaS/data platforms.
• Experience with AI/ML tools and frameworks (TensorFlow, XGBoost).
• Knowledge of CI/CD, DevOps, and observability practices.

Responsibilities

• Design, develop and maintain data pipelines/datasets to support CCaaS data platforms.
• Implement secure, resilient cloud infrastructure using IAM, VPC design, encryption, and multi-region HA.
• Integrate CCaaS APIs, CRM/CTI, webhooks, and telephony capabilities.
• Collaborate with cross-functional teams to migrate legacy contact center platforms to cloud-based solutions.

Skills

Cloud computing

GKE

BigQuery

Python

AI/ML

Data pipelines

CI/CD

Kafka

NoSQL databases

Agile development

Tools

Terraform

Jenkins

Git

Job description

Tata Consultancy Services in Charlotte, NC is looking for a Google Data Engineer with 5+ years of software development and cloud experience to design and operate data pipelines, leverage BigQuery, GCP services, Terraform and CI/CD to deliver scalable CCaaS data platforms.

The role emphasizes secure cloud architectures, AI/ML integration, and interaction with CRM/CTI systems, with a focus on data quality, governance, and observability. Base salary range is $90,000–$120,000 per year.