GCM Relationship Manager

WSFS Bank; Wilmington (DE); Hybrid; USD 92,869 - 152,569; Full time

Benefits offered by this job

Medical benefit package

401(k) retirement plan

Paid holidays

Job summary

WSFS Bank in Wilmington, DE seeks a GCM Relationship Manager III to onboard new client relationships and manage daily administration of a book of complex Global Capital Markets accounts. You will work with operations, compliance, investors, and vendors to ensure accurate payments and timely responses.

The role requires at least 2 years of banking experience, strong communication skills, and a client-focused approach in a fast-paced environment. Salary is competitive with benefits.

Qualifications

• High School diploma or equivalent; Bachelor's degree preferred.
• At least 2 years of commercial lending, banking, and/or customer service experience.
• Experience with banking systems and loan documentation.
• Excellent verbal and written communication skills; strong customer service.

Responsibilities

• Perform the collection of payments, investor waterfall distributions, hypothetical trade testing, monthly and quarterly reconciliations, and various reporting requirements.
• Daily administration of a book of complex accounts.
• Onboarding of new transactions and maintaining client relationships.
• Liaise with operations, compliance, managers, investors, underwriters, auditors, CLO managers, management, and vendors.

Skills

Customer service

Verbal communication

Written communication

Microsoft Office

Education

High School Diploma or equivalent

Bachelor’s Degree preferred

Tools

Banking systems

Loan documentation

Job description

## GCM Relationship Manager IIIApplylocations: Wilmington, DE: Remote MD: Remote TX: Remote PAtime type: Full timeposted on: Posted Yesterdayjob requisition id: R-103886**Job Description**At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service is more than part of our name, it’s our mission and our purpose. The GCM Relationship Manager will be responsible for onboarding new client relationships and daily administration of assigned Global Capital Markets (GCM) accounts of varying complexity and importance, including all administrative, operational, and risk management activities for GCM transactions. This incumbent is expected to become a subject matter expert for a variety of various products and services. Additional responsibilities include closing new transactions, managing straightforward accounts, maintaining counts, and client interface, overseeing debt service payments, compliance collection, and approving transfers and DWACs. In addition, the Relationship Manager will work closely with other Relationship Managers, administrators, support areas, and external clients while providing timely responses to internal and external inquiries. **Job Responsibilities:*** Perform the collection of payments, investor waterfall distributions, hypothetical trade testing, monthly and quarterly reconciliations, and various reporting requirements.* Daily administration of a book of complex accounts.* Follow all Bank and Department policies and procedures.* Timely responses to internal and external inquiries.* Maintain client relationships.* Onboarding of new transactions.* Working knowledge of accounts and governing documents.* Liaise with operations, compliance, managers, investors, underwriters, auditors, CLO managers, management, and vendors.**Minimum Qualifications:*** High School Diploma or equivalent; Bachelor’s Degree preferred.* Must have at least 2 years of commercial lending, banking, and/or customer service experience.* Must have previous administrative experience as well as experience using Microsoft Office.* Must have limited knowledge of different areas of banking that provide in-depth experience in Bank products, services, and the marketplace.* Must have experience with banking systems and loan documentation.* Must have basic knowledge of accounting.* Must have strong verbal and written communication skills, as well as strong listening skills.* Must have superior customer service skills.* Fast-paced sales environment experience supporting a seasoned commercial loan sales force with a proven record of accomplishment is preferred. WSFS Bank will only consider candidates who are presently authorized to work for any employer in the United States and who will not require work visa sponsorship from WSFS Bank now or in the future in order to retain their authorization to work in the United States.**Salary Range:**$92,869.00 - $152,569.00Individual base pay may vary on additional factors such as the candidate’s experience, job-related skills, relevant education, geographic location, and other specific business and organizational needs.In addition to base salary, WSFS Financial Corporation (WSFS) and its subsidiaries may offer eligible Associates discretionary and formula-based incentive and retention awards. WSFS provides a competitive benefits package, which includes medical, dental, and vision coverage; a 401(k) plan; life, accident, and disability insurance; flexible spending accounts (FSAs) and health savings accounts (HSAs); and wellness programs. Additional benefits may include paid parental leave, military leave, vacation and other paid time off, sick leave in accordance with applicable state laws, and paid holidays. Benefit offerings are subject to eligibility requirements, legal limitations, and may vary based on an Associate’s location and employment status. For more information about Associate benefits, please visit https://www.wsfsbank.com/about/careers/WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at [e-mail] is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.