GC Retail Operations Manager Store 862

The Guitar Center Company; Town of Cheektowaga (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in the music retail industry is seeking a GC Retail Operations Manager to oversee store operations. This role involves managing staff, ensuring effective merchandising, and implementing safety protocols, all while fostering a culture of passion and respect. Ideal candidates will have significant retail experience and strong leadership skills.

Qualifications

• 3+ years of retail or warehouse experience.
• Valid driver’s license and insurance.
• Ability to work in loud environments and flexible hours.

Responsibilities

• Partner with Store Manager to achieve sales and profit goals.
• Manage staffing, training, and development of operations staff.
• Oversee shipping, receiving, and store maintenance.

Skills

Delegation

Initiative

Interpersonal Communication

Organizational Skills

Performance Management

Technology Skills

Education

Associate’s Degree

Tools

Microsoft Office

Job description

Join to apply for the GC Retail Operations Manager Store 862 role at The Guitar Center Company

Position Overview

As our Operations Manager, you will lead a team responsible for merchandise receipt, stocking, and merchandising according to planograms, promotions, and standards. You will foster a culture of integrity, inclusion, musical passion, and respect.

Key Characteristics for Success

• Delegation: Assign tasks appropriately based on employee skill levels and follow up as needed.
• Initiative: Identify opportunities and issues, learn quickly, and take proactive actions.
• Interpersonal Communication: Communicate clearly and courteously with internal and external stakeholders.
• Organizational Skills: Manage priorities effectively in a fast-paced environment.
• Performance Management: Lead, mentor, and develop team members.
• Technology Skills: Navigate retail systems and technology confidently.

Responsibilities

• Partner with Store Manager to achieve sales and profit goals.
• Manage staffing, training, and development of operations staff.
• Oversee shipping, receiving, warehouse organization, and store maintenance.
• Implement loss prevention, safety, inventory, and cash management protocols.
• Conduct signage and product merchandising audits.
• Act as manager in charge when necessary, including opening and closing the store.

Minimum Requirements

• 3+ years of retail or warehouse experience.
• Valid driver’s license and insurance.
• Proficiency with Microsoft Office.
• Ability to work in loud environments, weekends, holidays, and evenings.
• Ability to lift up to 50 lbs.

Preferred Qualifications

• Associate’s Degree.
• Understanding of Guitar Center systems and processes.

Guitar Center is an Equal Opportunity Employer and provides fair employment opportunities to all applicants and employees.