GC Retail Operations Manager Store 862

Guitar Center; Town of Cheektowaga (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Operations Manager to lead their team in a vibrant retail environment. In this role, you will oversee merchandise management, staffing, and operational excellence while fostering a culture of integrity and passion for music. This position offers a unique opportunity to combine your leadership skills with your love for music, ensuring that all operations run smoothly and efficiently. With robust benefits, including gig leave for musicians, this role promises a rewarding experience in a supportive and dynamic workplace. If you are ready to make a significant impact in a music-focused retail setting, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K with Company Match

Mental Health Support

Paid Sick Leave

Paid Holiday

Paid Vacation

Employee Discount Program

Tuition Reimbursement

Qualifications

• 3+ years of experience in retail or warehouse settings.
• Intermediate proficiency with Microsoft Office required.

Responsibilities

• Lead team to ensure proper merchandise stocking and organization.
• Conduct audits on pricing and product merchandising.

Skills

Retail Management

Inventory Management

Loss Prevention

Customer Service

Team Leadership

Problem Solving

Education

Associates Degree

Tools

Microsoft Office Suite

Job description

Job ID: 23850
Job Type: Full-time
Location: Cheektowaga, NY
Date Posted: Jan 19, 2025

Pay Rate: $20.29/hr - $32.36/hr depending on background and experience.

This position is eligible to participate in the Guitar Center Company bonus program based on Company performance.

Why Guitar Center? Here’s just some of the rewards:

For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

POSITION OVERVIEW:

As our Operations Manager, you will be responsible for leading the team accountable for ensuring that merchandise is properly received, properly stocked, brought to the sales floor, and merchandised according to planograms, promotions, and standards all while creating and nurturing our culture of integrity, inclusion, musical passion, and respect.

As our Operations Manager, you will:

• Partner with the Store Manager and other members of the management team to achieve EBITDA, sales, and margin goals
• Ensure proper staffing levels within the department including hiring and training the operations associates
• Assist in training all levels of operations associates
• Shipping and receiving of gear and other store-related items
• Warehouse organization and stocking and maintenance of the facility
• Loss prevention and safety, inventory management, cash management, and business reporting
• Conduct standardized signage/pricing audits on a weekly basis, ensuring product is merchandised to planogram standards
• Driving sales by acting manager in charge when necessary
• Opening and closing of the store
• Additional duties as assigned

Requirements:

• 3+ years of relevant work experience working in retail or in a warehouse setting
• Valid state driver’s license and automotive insurance.
• Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
• Must be able to work in a loud environment for 5-8 hours.
• Must be able to work weekends, holidays, and evenings.
• Must be able to lift up to 50 lbs.

Preferences:

• Associates Degree
• Understanding of Guitar Center retail systems and processes

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.