Gate Clerk — Logistics & Customer Service

ConGlobal; Cincinnati (OH); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

401(k)

Paid training

Career advancement

Job summary

ConGlobal is seeking a Gate Clerk in Cincinnati, OH to be the first point of contact at the gate, handling documentation, customer communication, and inspection logging for trailers, chassis, and containers.

The role requires strong attention to detail, data entry accuracy, and solid customer service skills as you support daily yard operations. Open availability across all shifts, including weekends and holidays, is essential.

Qualifications

• Prior experience in logistics, transportation, or yard operations is a plus.
• Strong attention to detail and accuracy in data entry.
• Good communication and customer service skills.
• Ability to work in a fast-paced office environment.
• Willingness to work all shifts, weekends, and holidays.

Responsibilities

• Accurately inspect and document the condition of trailers, chassis, and containers
• Update the system with detailed inspection information in a timely manner
• Answer inbound customer calls professionally, addressing inquiries and concerns
• Maintain assigned workstations and equipment, keeping the area clean and organized
• Adhere to all safety protocols and company quality standards
• Coordinate with yard personnel and dispatch teams to support smooth operations
• Report any equipment issues or discrepancies promptly to supervisors

Skills

Attention to detail

Data entry

Customer service

Communication skills

Microsoft Office

Teamwork

Multitasking

Tools

Microsoft Office Suite

Job description

ConGlobal is seeking a Gate Clerk in Cincinnati, OH to be the first point of contact at the gate, handling documentation, customer communication, and inspection logging for trailers, chassis, and containers.

The role requires strong attention to detail, data entry accuracy, and solid customer service skills as you support daily yard operations. Open availability across all shifts, including weekends and holidays, is essential.