Gate Attendant (Safety & Security)/Seasonal Employment

Chautauqua Institution; New York (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a nonprofit organization dedicated to enriching lives through arts, education, and recreation. As a Gate Attendant, you'll play a vital role in providing exceptional customer service while ensuring a smooth entry experience for patrons. This seasonal position offers flexible hours, a supportive work environment, and the opportunity to be part of a community that values inclusion and diversity. Enjoy the beautiful surroundings of Chautauqua Lake while contributing to a mission-driven organization. If you are passionate about making a difference and providing outstanding patron experiences, this role is perfect for you.

Benefits

Referral Bonus

Complimentary Gate Pass

Flexible Schedule

Limited Housing Assistance

Qualifications

• Strong customer service skills are essential for this role.
• Ability to work in various weather conditions is required.

Responsibilities

• Greet patrons courteously and assist with entry verification.
• Maintain a professional appearance to ensure positive experiences.

Skills

Exceptional Customer Service

Communication Skills

Attention to Detail

Job description

Gate Attendant (Safety & Security)/Seasonal Employment

Job Category: Patron Experience

Requisition Number: GATEA003952

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• Posted: December 20, 2024
• Part-Time
• On-site
• Rate: $15.50 USD per hour

Locations

Showing 1 location

Description

The Parking Hut Attendant is part of the Ticketing & Sales Office team. Exceptional customer service and outstanding patron experience are part of the team’s responsibilities. The entrances to the grounds at Chautauqua Institution are staffed by Gate Attendants who scan credentials for entry/exit, greet patrons, and provide directions and information. Gates are typically staffed daily from 7:00 a.m. to 11:00 p.m., with hours varying based on business needs. The attendant may stand for 2-4 hours during peak periods and will be exposed to environmental conditions such as weather, sun, wind, and humidity.

Compensation

Starting at $15.50/hour, with potential to earn up to $16.50/hour based on experience and qualifications.

Work Responsibilities

• Greet patrons courteously.
• Scan and verify the validity of passes and tickets.
• Assist patrons with invalid scans.
• Provide basic information and direct patrons to staff or locations as needed.
• Maintain a professional appearance and behavior to ensure a positive patron experience.

Referral Program

Employees can earn a $500 referral bonus (less taxes) for referring a new hire who remains employed for at least 90 days (or 30 days for seasonal positions under six months). The bonus is paid after the new hire's qualifying period.

Work Schedule

Flexible seasonal schedules are available, typically including evenings, weekends, and holidays. Shifts generally range from 4 to 8 hours, starting between 6:45 a.m. and 5:30 p.m., totaling 20-35 hours per week. Final schedules are confirmed during the interview process.

Housing

Limited on-ground housing may be available or assistance provided for nearby accommodations. Candidates should expect that housing is not guaranteed and may incur costs.

About Chautauqua Institution

A nonprofit dedicated to dialogue on arts, education, religion, and recreation, located on Chautauqua Lake in New York. The institution hosts diverse programs and owns the Chautauqua Hotel Company, offering hotel, food, and event services. Employees can access programs with a complimentary gate pass.

Our Commitment to IDEA

Chautauqua values Inclusion, Diversity, Equity, and Accessibility (IDEA). We are an equal-opportunity employer committed to inclusive hiring practices, welcoming applicants with diverse backgrounds and experiences. Discrimination based on protected statuses is prohibited.