Gastroenterology Medical Assistant — Patient Care Pro

United Digestive; Greensboro (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

United Digestive is seeking a Medical Assistant to support physicians and management with clinical and clerical tasks focused on patient care. You will manage patient charts, assist with tests, and help with test results and refills, ensuring smooth office operations.

Ideal candidates hold a current CMA/RMA or equivalent, with 2–3 years of gastroenterology experience; CPR certification is preferred. Proficiency with EMR systems and strong patient communication are essential.

Qualifications

• Certified or Registered Medical Assistant, or equivalent experience.
• CPR certification preferred.
• 2–3 years gastroenterology clinical experience preferred.

Responsibilities

• Monitors schedule and organizes patient flow for physician visits or procedures.
• Accompanies patients to exam rooms, triages, collects history, and provides physical assessments as delegated by physicians.
• Schedules and obtains results for testing and communicates results to physicians and patients as necessary.
• Performs or assists with in-office ancillary services, procedures, and specialty services.
• Manages patient charts and ensures clinical information is complete in the EMR.
• Prepares charts in the EMR prior to physician visits per practice processes.
• Assists with prescribing and refills as needed; monitors sample medications.
• Maintains infection control, supplies, and equipment in exam rooms.
• Counsels patients and/or relatives with information regarding medical treatment or procedures.
• Answers emails/voicemails and returns patient calls promptly.
• Handles information requests from other UD staff to ensure payment processing.
• Abides by HIPAA and confidentiality requirements; participates in staff meetings.
• Cross-trains for other office duties as directed by Practice Manager.

Skills

Medical Assistant

HIPAA compliance

EMR literacy

Communication

Teamwork

Education

High school diploma or GED

Tools

EMR systems

Microsoft Office

Job description

United Digestive is seeking a Medical Assistant to support physicians and management with clinical and clerical tasks focused on patient care. You will manage patient charts, assist with tests, and help with test results and refills, ensuring smooth office operations.

Ideal candidates hold a current CMA/RMA or equivalent, with 2–3 years of gastroenterology experience; CPR certification is preferred. Proficiency with EMR systems and strong patient communication are essential.