Gastro Medical Assistant: Patient Care & Clinic Support

United Digestive; Gainesville (GA); On-site; USD 36,000 - 55,000; Full time

Job summary

United Digestive is seeking a Medical Assistant to support gastroenterology physicians with clinical and clerical tasks, chart management, and patient communications. The role involves triage, history collection, and assisting with procedures while ensuring HIPAA compliance and accurate EMR documentation.

Ideal candidates will be Certified/Registered Medical Assistants with 2–3 years of gastroenterology experience, strong computer skills, and the ability to multitask in a busy office environment.

Qualifications

• Current Certified or Registered Medical Assistant, or equivalent experience; CPR certification preferred; 2-3 years of specialty clinical experience, gastroenterology experience preferred.
• MA must be computer literate and able to operate various healthcare systems and multiple Microsoft Office applications.

Responsibilities

• Monitors schedule and organizes patient flow for physician office visits or in-office procedures
• Accompanies patients to exam room, triages, collects patient history, and provides physical assessments as delegated by the physicians
• Schedules and obtains results for testing, procedures, and other services as ordered by the physician; interprets and accurately communicates results to physicians and patients as necessary
• Performs or assists physician with in-office ancillary services, procedures, and specialty services
• Manages patient charts to ensure clinical information is complete, including scanning forms into the EMR in a timely manner
• Prepares charts in the EMR prior to the physician visit according to practice process
• Has knowledge of drug uses and dosage requirements; ensures sample medications are up to date
• Enters requests for prescription refills into the EMR
• Performs upkeep for exam rooms with regards to sterilization and infection control, supplies, and equipment
• Accurately provides or counsels patients and/or relatives with pertinent information regarding medical treatment or procedures
• Answers emails and voicemails and returns patient calls in a timely and efficient manner
• Completes requests for information from other UD staff and ensures that they are handled promptly and effectively to guarantee payment on patient accounts
• Abides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient information
• Participates in staff meetings as directed by the Practice Manager
• Cross trains and performs other office functions including phone triage, check-in/check-out, scheduling, pre-certification, or other duties as directed by the Practice Manager
• Performs any other duties and/or special projects as assigned

Skills

Certified Medical Assistant

CPR certification

Gastroenterology experience

Microsoft Office

Patient communication

Education

Current Certified or Registered Medical Assistant

Tools

EMR systems

Job description

United Digestive is seeking a Medical Assistant to support gastroenterology physicians with clinical and clerical tasks, chart management, and patient communications. The role involves triage, history collection, and assisting with procedures while ensuring HIPAA compliance and accurate EMR documentation.

Ideal candidates will be Certified/Registered Medical Assistants with 2–3 years of gastroenterology experience, strong computer skills, and the ability to multitask in a busy office environment.