Gas Technical Trainer- Distribution

Eversource Energy; Berlin (CT); On-site; USD 92,000 - 102,220; Full time

Job summary

Eversource Energy, located in Berlin, Connecticut, is seeking a qualified individual to conduct technical training for Gas operations. The ideal candidate will have a Bachelor's degree and at least three years of relevant experience.

The role involves designing effective training programs, conducting classes, and ensuring compliance with safety standards. This position offers a competitive salary in the range of $92,000 to $102,220 annually and requires a strong focus on communication and customer care.

Qualifications

• In-depth knowledge of natural gas distribution and emergency response.
• Three or more years of related experience required.
• Ability to interpret codes and technical data.

Responsibilities

• Conduct technical training for Gas operations.
• Design training materials including hands-on simulations.
• Interpret local, state and federal codes for field personnel.

Skills

Gas operations knowledge

Training program development

Emergency response planning

Technical instruction

Customer focus

Effective communication

Education

Bachelor's degree in related discipline

Tools

Personal computer skills

Office software

Job description

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.

Role and Scope of Position

Plans, designs, develops, coordinates, schedules and conducts technical training related to Gas operations, associated equipment, and emergency procedures. Interprets local, state and national codes for field personnel.

Essential Functions

• Identifies technical training needs related to gas systems and associated equipment including emergency procedures on an as needed basis.
• Designs and develops effective training programs and materials. (Including hands‑on simulations and/or videos)
• Schedules and conducts technical training classes.
• Provides technical training to meet the requirements of the Company’s Apprentice programs.
• Provides follow‑up and remedial training for federal Operator Qualification program.
• Identifies pertinent safety issues and incorporates them into training programs.
• Reviews and evaluates new and existing work methods, practices and procedures and ensures training materials are compliant with current company and regulatory requirements.
• Provides on‑the‑job technical training, as required.
• Interprets local, state and federal codes for field personnel, as required.
• Schedules instructors, who have expertise in specific technical areas, for Company training programs involving gas systems and associated equipment. Provides training and assistance to other Eversource departments, as necessary.
• May assist Gas Engineering and/or Operations with the analysis of new tools and equipment.
• May assist Gas Engineering and/or Operations with post‑incident analysis of tools, equipment and/or materials.
• May represent Eversource on industry committees, professional societies and joint study groups as assigned.

Technical Knowledge/Skill/Education/Licenses/Certifications

Technical knowledge/Skill:

• An in‑depth knowledge of theory, installation, operation and maintenance of natural gas distribution and/or meter systems; associated equipment and emergency response is required.
• Thorough knowledge of Eversource Employee Safety Manual preferred.
• Thorough knowledge of Eversource Construction Standards and Materials, Tool and Equipment work practices and procedures, operation and maintenance relevant to the particular discipline to which the employee is assigned, preferred.
• Ability to accurately interpret codes, standards, and technical data and to read complex schematics, diagrams, prints, and layouts.
• Ability to plan, design, develop, conduct, and coordinate effective skills and methods training programs.
• Excellent communication skills, ability to present theory and concepts, as well as hands‑on technical instruction with clarity, confidence and enthusiasm.
• Ability to use personal computer and traditional office software and computer tracking system.
• Ability to apply sound judgment; strong customer focus.
• Handle responsibilities with integrity and the highest standards of professionalism.

Education:

• Bachelor's degree in related discipline or equivalent work experience.

Experience:

• Three or more years of related experience.

Licenses & Certifications:

• Valid driver’s license required. Commercial Driver’s License (CDL) or ability to obtain CDL, preferred.
• Natural Gas Operator Qualifications (OQ) preferred.

Working Conditions

• Work is performed primarily in training facility (indoors & outdoors). Occasional field training.
• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.

Mental Aspects

• Work includes analyzing, planning, organizing, evaluating and documenting. This role works in an environment that often requires the performance of multiple simultaneous activities, where deadlines need to be met and work is frequently performed under time pressure while involving significant business commitments. Work also requires the management of interpersonal interactions between various personalities in a class setting.

Competencies

• Build trusting relationships
• Manage and develop people
• Foster teamwork and cross‑functional collaboration
• Lead change
• Communicate strategic vision
• Create an engaged workforce
• Focus on the customer
• Take ownership & accountability

Compensation and Benefits

Eversource offers a competitive total rewards program. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is: $92,000.00-$102,220.00

Worker Type

Regular

Number of Openings

1

Emergency Response

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

EEO Statement

Eversource Energy is an Equal Opportunity and Aff… (All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.)

VEVRRA Federal Contractor