Gas Station & Car Wash Attendant - Member Services Pro

Sam's Club; Madison Heights (MI); On-site; USD 22,041 - 33,062; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Employee discounts

Job summary

Sam's Club in Madison Heights, MI is seeking a Customer Service Associate to assist Members with memberships, purchases, and questions at the gas station and car wash areas. You will operate registers, help with product recommendations, and maintain cleanliness while upholding Walmart values.

Responsibilities include assisting customers, resolving issues, promoting services, and ensuring a safe shopping environment for all guests and associates.

Qualifications

• Must be 18 years of age or older

Responsibilities

• Communicate and explain Membership types, programs and benefits to members and prospects to assist with account decisions, build Membership levels, encourage renewals, communicate credit card programs and application processes, and promote the value of Sams Club products and services.
• Provide Customer/Member service by addressing needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting products and services while maintaining a safe shopping environment.
• Maintain the Gas Station/Car Wash area, cleanliness, organization, and accurate pricing signage aligned with company policies.
• Operate and maintain Gas Station/Car Wash area equipment and provide products and services to customers per policy; process purchases at registers with various payment types.

Job description

Sam's Club in Madison Heights, MI is seeking a Customer Service Associate to assist Members with memberships, purchases, and questions at the gas station and car wash areas. You will operate registers, help with product recommendations, and maintain cleanliness while upholding Walmart values.

Responsibilities include assisting customers, resolving issues, promoting services, and ensuring a safe shopping environment for all guests and associates.