Gas Reimbursement & Transit Coordination Specialist

Verida, Inc.; Villa Rica (GA); Presencial; USD 32.000 - 46.000; Jornada completa

Descripción de la vacante

Verida, Inc. in Villa Rica, GA is seeking a Full Time Admin Support Worker responsible for coordinating and processing gas reimbursement documents in line with established policies.

The role acts as the primary contact for Gas Reimbursement and Public Transportation issues, ensuring timely resolution and accuracy of records. You will handle scheduling corrections, update the GR Payee database, and support daily reporting while collaborating with Claims and Finance to resolve escalated issues.

Formación

• 1-2 years of Customer Service experience in an inbound call center.
• Computer literate and able to learn customer service software.
• Ability to type 40 wpm.
• Excellent written and verbal communication skills.
• Ability to work independently or with a team.

Responsabilidades

• Coordinate and process gas reimbursement documents accurately per policies.
• Serve as primary contact for Gas Reimbursement & Public Transportation issues.
• Notify Call Center of scheduling errors for immediate correction.
• Maintain GR Payee database and update member files.
• Distribute PT passes and manage daily PT pass inventory.
• Provide feedback to leadership on trip scheduling and issues.
• Escalate issues between members and Claims/Finance departments.
• Assist with other duties as assigned.

Conocimientos

Customer Service

Typing 40 wpm

Communication skills

Teamwork

Descripción del empleo

Verida, Inc. in Villa Rica, GA is seeking a Full Time Admin Support Worker responsible for coordinating and processing gas reimbursement documents in line with established policies.

The role acts as the primary contact for Gas Reimbursement and Public Transportation issues, ensuring timely resolution and accuracy of records. You will handle scheduling corrections, update the GR Payee database, and support daily reporting while collaborating with Claims and Finance to resolve escalated issues.