Gas Controller

DELTA UTILITIES SERVICES, LLC; New Orleans (LA); On-site; USD 85,000 - 105,000; Full time

Job summary

Delta Utilities Services, LLC is seeking a Gas Controller to operate and monitor its natural gas transmission and distribution systems using OSI Gas SCADA. The role emphasizes system integrity, emergency response, and regulatory compliance within a 24/7 operation.

The incumbent will dispatch field crews, maintain records, and coordinate actions with Gas Supply and Transportation teams, ensuring reliable delivery to customers and compliance with DOT/PHMSA standards.

Qualifications

• HS Diploma or equivalent; technical/associate degree preferred.
• Technical or Associate degree in natural gas operations, engineering, or related field preferred.
• 2–4 years in gas operations, dispatching, or control room environment required.
• 5+ years in gas operations or control room experience preferred.

Responsibilities

• Monitor the gas SCADA system for alarms and adjust pressures in real time.
• Dispatch field personnel and provide GIS-based asset location support for valve operations, isolation, and maintenance actions.
• Develop and prepare gas data reports for internal and external use across Gas Operations and other departments.
• Provide data for Control Room Management compliance audits.
• Communicate effectively with internal teams and external agencies; including law enforcement and regulatory bodies.
• Maintain accurate records of operational activities and emergency responses.
• Coordinate corrective actions with Gas Supply and Transportation teams to monitor transport imbalances.

Skills

SCADA

GIS

MS 365

Data interpretation

Decision making

Communication

Team integration

Education

HS Diploma

Technical/Associate degree

Tools

OSi Gas SCADA

Job description

JOB SUMMARY/PURPOSE

The Gas Controller is responsible for operating and monitoring Delta Utilities’ natural gas transmission and distribution systems using the OSI Gas SCADA (Supervisory Control and Data Acquisition) system. This role ensures system integrity, responds to gas emergencies, dispatches work to field personnel, and provides timely internal and external notifications. The position requires adherence to Control Room Management standards and regulatory compliance.

ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS

• Monitor the gas SCADA system for alarms and make real-time adjustments to maintain appropriate system pressures
• Dispatch field personnel and provide GIS-based asset location support for valve operations, isolation, and maintenance activities
• Develop and prepare gas data reports and forms for internal and external use across Gas Operations and other departments
• Supply required data for Control Room Management compliance audits
• Communicate effectively with internal teams and external agencies, including law enforcement, emergency responders, and regulatory bodies
• Maintain accurate records of operational activities and emergency responses
• Support system integrity by monitoring transport imbalances and coordinating corrective actions with Gas Supply and Transportation teams

MINIMUM REQUIREMENTS

Education

• High School Diploma or equivalent required; technical or associate degree preferred
• Preferred: Technical or Associate degree in natural gas operations, engineering, or related field.

Experience

• Minimum 2–4 years in gas operations, dispatching, or control room environment required
• Preferred: 5+ years of experience in gas operations (service/measurement) or control room experience preferred

Knowledge, Skills, and Abilities

• Strong computer proficiency, including SCADA systems and Microsoft 365 suite
• Ability to interpret system data and make independent decisions under pressure
• Excellent verbal communication skills for interaction with internal teams and external agencies
• Knowledge of gas distribution system operations, control room procedures, and GIS applications preferred
• Must be able to work alone and be self‑motivated and self‑directed
• Must be able to integrate into the GDC environment and possess strong team building skills
• Must be able to multi‑task and constantly rearrange priorities
• Must be able to handle several situations at one time. Strong decision‑making skills and experience—must have the ability to make independent judgments for accurate interpretation of readings and for distinguishing between minor and more serious problems to make proper decisions

Certificates, Licenses, Etc.

• None

PHYSICAL REQUIREMENTS

• Able to operate a personal computer, either desktop or laptop.
• Able to sit for extended periods of time.
• Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment.
• Able to exert up to 10 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push or otherwise move objects.

WORKING CONDITIONS

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

• 24/7 operation requiring 12-hour shifts, including nights, weekends, and holidays.
• Must comply with DOT and PHMSA drug and alcohol regulations, including pre‑employment testing.
• Ability to work in a high‑stress environment and make critical decisions quickly.
• In connection with storms, outages, emergencies, or other situations, the company expects its employees to be available to work additional hours, in alternate locations, and/or to perform additional duties as deemed necessary to maintain uninterrupted supply to its customers.

Delta Utilities and associated entities are equal opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.