Garden Center Associate

Workstream; Neptune Beach (FL); On-site; USD 17,000 - 21,000; Full time

Job summary

Ace Hardware is seeking a Garden Center Associate to help customers select plants and gardening supplies, provide expert care advice, and maintain an inviting, well-stocked garden center. You will process transactions, handle inquiries, and collaborate on displays and promotions.

The role emphasizes strong customer service, product knowledge, physical ability to lift items, and a commitment to safety and teamwork in a retail setting.

Qualifications

• Pass a drug test is required.
• Strong knowledge of plants, gardening techniques, and horticulture principles to assist customers.
• Excellent customer service is essential for daily customer interactions.
• Able to lift heavy items and be physically active.
• Experience in retail or sales helps meet sales targets and manage inventory.

Responsibilities

• Assist customers in selecting plants and gardening supplies based on their needs and preferences.
• Provide expert plant care advice and maintenance guidance.
• Keep garden center organized, clean, and stocked at all times.
• Process transactions accurately and efficiently using the POS system.
• Handle inquiries, complaints, and returns professionally.
• Collaborate with team to create appealing displays and promotions.
• Support inventory management and ordering of supplies.
• Participate in training and development opportunities.
• Promote Ace Hardware gardening products and services to customers.
• Represent the store professionally at all times.

Skills

Customer service

Sales experience

Plant knowledge

Physical fitness

Team collaboration

Tools

Point-of-sale system

Job description

Are you a plant enthusiast with a passion for helping others create their dream gardens? Do you have a green thumb and a knack for customer service? Ace Hardware is seeking a Garden Center Associate to join our team and provide exceptional service to our customers. As a Garden Center Associate, you will play a vital role in helping customers find the perfect plants and supplies for their gardening needs. We are looking for someone who is knowledgeable, friendly, and eager to learn.

Assist customers in selecting the right plants and gardening supplies based on their needs and preferences.

• Provide expert knowledge and advice on plant care and maintenance.
• Ensure the garden center is well-organized, clean, and fully stocked at all times.
• Process customer transactions accurately and efficiently.
• Handle customer inquiries, complaints, and returns in a professional and timely manner.
• Collaborate with team members to create attractive displays and promotions.
• Continuously expand knowledge of gardening techniques and new products.
• Maintain a positive and friendly attitude towards customers and colleagues.
• Follow all safety protocols and procedures.
• Assist with inventory management and ordering of supplies.
• Participate in training and development opportunities provided by the company.
• Actively promote and sell Ace Hardware's gardening products and services.
• Represent the company in a professional manner at all times.
• Consistently meet and exceed sales targets and goals.
• Handle any other duties and responsibilities assigned by the store manager.

Job Qualifications

• Must be able to pass a Drug Test
• Knowledge Of Gardening And Horticulture: A Garden Center Associate Should Have A Strong Understanding Of Plants, Gardening Techniques, And Horticulture Principles In Order To Assist Customers With Their Gardening Needs.
• Customer Service Skills: Excellent Customer Service Is Essential For A Garden Center Associate As They Will Be Interacting With Customers On A Daily Basis, Providing Them With Advice And Recommendations For Their Gardening Projects.
• Physical Fitness: This Job Requires Frequent Lifting, Carrying, And Moving Of Heavy Items Such As Bags Of Soil And Potted Plants. Therefore, Candidates Should Be Physically Fit And Able To Perform These Tasks.
• Sales Experience: A Garden Center Associate Should Have Experience In Sales Or Retail, As They Will Be Responsible For Selling Products And Meeting Sales Targets. They Should Also Have A Strong Understanding Of Inventory Management And Be Able To Keep Track Of Stock Levels.
• Plant Identification Skills: A Garden Center Associate Should Be Able To Identify Different Types Of Plants And Their Specific Care Needs. This Will Allow Them To Provide Accurate Advice And Recommendations To Customers, Ensuring The Health And Success Of Their Gardens.

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal…just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.