Garage Door Technician

Ohana Garage Doors; Houston (TX); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Competitive Pay

Company Trucks and Equipment

Financial Incentives Paid Bi-Weekly

Paid Vacation

Medical Benefits Offered

Positive Work Atmosphere

Job summary

Ohana Garage Doors is seeking experienced Garage Door Service Technicians in Houston, Texas. The ideal candidates will have 1-2 years of experience and excellent communication skills, with a focus on customer service and satisfaction. Your responsibilities will include diagnosing issues, discussing solutions with customers, and performing repairs. Competitive pay starts at $60,000+ yearly, and you will be part of a friendly team dedicated to problem-solving and helping customers. Must have a clean driving record and be able to work alternating Saturdays.

Qualifications

• 1-2 years of garage door service experience is required.
• Excellent communication skills to explain details to customers.
• Must be teachable and eager to learn new processes.

Responsibilities

• Assess garage door/opener issues to determine resolutions.
• Discuss findings with the customer and build rapport.
• Perform repairs/installs and manage stock procurement.

Skills

Garage door service experience

Sales experience

Excellent communication skills

Customer rapport building

Adaptability to learn new software

Education

High school diploma or GED

Job description

Full-time, Experienced Garage Door Service Technicians who operate with integrity, honesty, and positivity. Techs who like helping people and solving problems. Be a part of a company with a friendly and supportive team that helps you excel in your career.

Benefits

• Competitive Pay
• Company Trucks and Equipment
• Financial Incentives Paid Bi-Weekly
• Paid Vacation
• Medical Benefits Offered
• Positive Work Atmosphere
• and more

Our shop is located in Katy, but we serve the greater Houston area and all of Texas with our commercial work. We’re a friendly and supportive team that works together to deliver exceptional customer service. From the moment we book a call to the completion of a job, we strive to create a top‑notch experience for our customers. As a Service Technician, you’ll meet with customers, diagnose their garage door or opener issues, present repair options, close the sale, and complete the work. You’ll interact with customers daily, so excellent customer service skills are a must. If you like knowing you have positively impacted your customer’s life by solving their garage door problem, we encourage you to apply now!

Responsibilities

• Assess garage door/opener issues to determine appropriate resolutions
• Discuss in detail your discoveries with the customer
• Build customer rapport to build customer confidence
• Perform repairs/installs with attention to detail
• Regularly stock the truck
• Assist in stock procurement in the warehouse
• Participate in regular meetings and training
• Continually expand tech knowledge and skill base
• Utilize software for all company transactions
• Calculate installation openings and perform site inspections
• Keep all appointments and arrive at the customer’s specified time

Qualifications

• 1-2 years of garage door experience is required; commercial experience is a plus but not required
• Sales experience – able to handle objections to convert the sale
• Excellent communication skills – explain details to customers as well as the team/manager/office
• Rapport builder – people think you are friendly, outgoing, and easy to talk to
• Teachable – must be teachable, eager, and able to learn and implement new processes
• Tech‑friendly – easily reachable by text/call during and outside business hours, adaptable to learning new software
• Professional – conduct yourself professionally in appearance, attire, language, and attitude

Must‑haves

• Must have a clean driving record
• Must pass a background check
• Must provide your own tools
• Must speak English fluently
• Must be able to work alternating Saturdays
• High school diploma or GED required

Compensation

$60,000+ yearly