Garage Door Installer

Installed Building Products; Raleigh (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(K) with company matching

Paid vacation and holidays

Scholarship opportunities

Job summary

Installed Building Products in Raleigh, North Carolina is seeking a skilled Garage Door Technician to provide exceptional installation, repair, and maintenance services for residential and commercial garage doors. This role includes conducting inspections, troubleshooting issues, and ensuring customer satisfaction through effective communication.

The ideal candidate has a high school diploma, up to 2 years of relevant experience, and strong technical knowledge of garage door systems. The position offers competitive benefits, including medical coverage and 401(K) options.

Qualifications

• Strong knowledge of various garage door models and components.
• Maximum of 2 years of experience as a Garage Door Technician.
• Valid driver's license with a clean driving record.

Responsibilities

• Install, repair, and maintain residential and commercial garage doors.
• Conduct inspections and recommend repair or replacement options.
• Provide excellent customer service and address inquiries professionally.

Skills

Troubleshooting garage door systems

Customer service

Using hand and power tools

Problem-solving

Education

High school diploma or equivalent

Job description

As a Garage Door Technician, you will provide exceptional service to our residential and commercial customers, ensuring the proper installation, repair, and maintenance of garage doors and related systems. In return, we offer high earning potential and advancement in multiple areas of our company.

Key Responsibilities

• Install, repair, and maintain a variety of residential and commercial garage doors and related components, including springs, cables, rollers, tracks, openers, and safety sensors.
• Conduct inspections to assess existing garage door conditions and recommend appropriate repair or replacement options.
• Troubleshoot and diagnose issues with garage door systems and provide effective solutions.
• Perform routine maintenance tasks, such as lubrication, adjustments, and alignment, to ensure optimal performance and longevity of garage doors.
• Provide excellent customer service, addressing customer inquiries, concerns, and requests professionally and on time.
• Collaborate with team members to ensure efficient and smooth workflow, especially during busy periods or complex projects.
• Adhere to safety guidelines and protocols to ensure a safe working environment for yourself and others.
• Keep accurate records of work performed, materials used, and customer interactions.

Role Requirements

• High school diploma or equivalent.
• Maximum of 2 years of experience as a Garage Door Technician or in a related field.
• Strong knowledge of various garage door models, components, and systems.
• Proficiency in troubleshooting and repairing garage door systems.
• Ability to effectively use hand and power tools specific to the garage door industry.
• Excellent customer service skills and ability to communicate technical information to non-technical customers.
• Strong problem-solving and decision-making abilities.
• Valid driver's license with a clean driving record.
• Physical ability to lift heavy objects and work in various weather conditions.

Physical Demands

As a garage door installer, the physical demands of the job involve heavy lifting, climbing, bending, squatting, and working at heights. Installers regularly lift and carry heavy door panels and use tools to install and secure components. The work requires strength, endurance, and manual dexterity, as well as precision when handling tools. Installers also work in varying weather conditions and tight spaces, often for long hours. Safety awareness is crucial due to the use of high-tension springs and power tools. Reasonable accommodations are available for qualified individuals with disabilities.

Benefits

• Medical, dental, and vision coverage
• Supplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insurance)
• Company Life Insurance
• 401(K) (Pre-Tax and Post-Tax) Roth 401(k) with company matching
• Longevity Stock Program
• IBP Foundation
• Scholarship opportunitiesEmployee Financial Assistance Program
• Paid vacation and holidays
• Opportunities for growth and advancement

EEO Statement

We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.