Key Responsibilities:
- Install, repair, and maintain a variety of residential and commercial garage doors and related components, including springs, cables, rollers, tracks, openers, and safety sensors.
- Conduct inspections to assess existing garage door conditions and recommend appropriate repair or replacement options.
- Troubleshoot and diagnose issues with garage door systems and provide effective solutions.
- Perform routine maintenance tasks, such as lubrication, adjustments, and alignment, to ensure optimal performance and longevity of garage doors.
- Provide excellent customer service, addressing customer inquiries, concerns, and requests professionally and on time.
- Collaborate with team members to ensure efficient and smooth workflow, especially during busy periods or complex projects.
- Adhere to safety guidelines and protocols to ensure a safe working environment for yourself and others.
- Keep accurate records of work performed, materials used, and customer interactions.
Role requirements:
- High school diploma or equivalent.
- Minimum of 2 years of experience as a Garage Door Technician or in a related field.
- Strong knowledge of various garage door models, components, and systems.
- Proficiency in troubleshooting and repairing garage door systems.
- Ability to effectively use hand and power tools specific to the garage door industry.
- Excellent customer service skills and ability to communicate technical information to non-technical customers.
- Strong problem-solving and decision-making abilities.
- Valid driver's license with a clean driving record.
- Physical ability to lift heavy objects and work in various weather conditions.
Physical demands:
- As a garage door installer, the physical demands of the job involve heavy lifting, climbing, bending, squatting, and working at heights.
- Installers regularly lift and carry heavy door panels and use tools to install and secure components.
- The work requires strength, endurance, and manual dexterity, as well as precision when handling tools.
- Installers also work in varying weather conditions and tight spaces, often for long hours.
- Safety awareness is crucial due to the use of high-tension springs and power tools.
Benefits:
- Medical, dental, and vision coverage
- Supplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insurance)
- Company Life Insurance 401(K) (Pre-Tax and Post-Tax)
- Roth 401(k) with company matching
- Longevity Stock Program IBP Foundation Scholarship opportunities
- Employee Financial Assistance Program
- Paid vacation and holidays
- Opportunities for growth and advancement
IBP of Panhandle is part of the Installed Building Products (IBP) family of companies. Integrity, knowledge, and excellent service - these aren't just words; they represent how IBP of Panhandle does business. Whatever your needs, you can trust us to offer high-quality products and services. Find your next career opportunity and join our team with IBP of Panhandle!
EEO Statement:
We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.