Gaming Retail Lead: Elevate Guest Experience

GameStop; Town of Hartford (NY); On-site; USD 2,583,000 - 3,134,040; Full time

Benefits offered by this job

401(k) participation

Paid time off

Health insurance

Dental and vision options

Job summary

GameStop is seeking a dedicated team member in Town of Hartford, NY. This role focuses on delivering exceptional guest service while supporting the retail environment. Responsibilities include managing transactions, promoting guest benefits, and training associates.

The ideal candidate has retail experience, knowledge of video games, and strong communication skills. GameStop offers competitive pay rates and benefits for full-time positions, including health insurance and 401(k) participation.

Qualifications

• Must provide proof of identity and eligibility to work in the United States.
• Must be at least 18 years old.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales or guest service experience preferred.
• Video game knowledge preferred.

Responsibilities

• Provide best-in-class guest service.
• Support the total shopping environment.
• Process guest purchases and return transactions accurately.
• Respond to guest comments or questions.
• Promote guest benefits, including new title reservations and Pro Rewards.

Skills

Outgoing personality

Strong people skills

Clear communication skills

Ability to work independently

Basic math skills

Education

High school diploma or equivalent

Associate’s or bachelor’s degree in business

Tools

Point-of-Sale (POS) system

Job description

GameStop is seeking a dedicated team member in Town of Hartford, NY. This role focuses on delivering exceptional guest service while supporting the retail environment. Responsibilities include managing transactions, promoting guest benefits, and training associates.

The ideal candidate has retail experience, knowledge of video games, and strong communication skills. GameStop offers competitive pay rates and benefits for full-time positions, including health insurance and 401(k) participation.