Gaming Retail Keyholder — Guest Experience Leader

GameStop; Norfolk (VA); On-site; USD 18,280 - 22,069; Full time

Benefits offered by this job

401(k)

Paid time off

Dental and vision insurance

Health insurance

Job summary

GameStop is looking for a Guest Service Associate in Norfolk, Virginia. The role requires providing exceptional customer service, processing purchases accurately, and maintaining a well-organized store environment. Candidates must be at least 18 years old with a high school diploma and ideally have retail or guest service experience. This position offers pay between $13.27 and $16.02 per hour, along with benefits such as 401(k), health insurance, and paid time off.

Qualifications

• Must be at least 18 years old.
• Proof of identity and eligibility to work in the United States is required.
• At least one year of retail sales, guest service, or management experience preferred.

Responsibilities

• Provide best-in-class guest service and assist guests in meeting their video gaming needs.
• Process guest purchases and returns accurately.
• Ensure store areas are clean and organized.

Skills

Guest service skills

Clear communication skills

Problem-solving abilities

Basic math and alphabetizing skills

Ability to work in a fast-paced environment

Education

High school diploma or equivalent

Job description

GameStop is looking for a Guest Service Associate in Norfolk, Virginia. The role requires providing exceptional customer service, processing purchases accurately, and maintaining a well-organized store environment. Candidates must be at least 18 years old with a high school diploma and ideally have retail or guest service experience. This position offers pay between $13.27 and $16.02 per hour, along with benefits such as 401(k), health insurance, and paid time off.