Gaming Retail Keyholder & Guest Experience Lead

GameStop; Toms River (NJ); On-site; USD 22,620 - 26,408; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k)

Employee discount

Casual work environment

Job summary

GameStop is hiring a Retail Keyholder in Toms River, NJ, to assist in supervising store activities and ensuring outstanding guest service. Responsibilities include managing guest interactions, maintaining store organization, processing purchases, and promoting customer loyalty programs. Candidates must possess a high school diploma and have previous retail experience, with a passion for gaming considered a plus. This full-time role offers competitive pay between $16.42 and $19.17 per hour, alongside benefits such as health insurance and employee discounts.

Qualifications

• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Must be at least 18 years old.
• Video game knowledge preferred.

Responsibilities

• Provide best-in-class guest service.
• Support the overall shopping environment.
• Process guest purchases accurately via POS.
• Promote GameStop’s unique guest benefits.

Skills

Exceptional guest service skills

Problem-solving skills

Basic math skills

Fast-paced adaptability

Education

High school diploma or equivalent

Tools

Point-of-Sale (POS) computer system

Job description

GameStop is hiring a Retail Keyholder in Toms River, NJ, to assist in supervising store activities and ensuring outstanding guest service. Responsibilities include managing guest interactions, maintaining store organization, processing purchases, and promoting customer loyalty programs. Candidates must possess a high school diploma and have previous retail experience, with a passion for gaming considered a plus. This full-time role offers competitive pay between $16.42 and $19.17 per hour, alongside benefits such as health insurance and employee discounts.