Gaming Machine Technician

Jena Choctaw Pines; Dry Prong (LA); On-site; USD 42,000 - 62,000; Full time

Job summary

Jena Band of Choctaw Tribe is seeking a Gaming Machine Technician to service all Class II gaming machines and provide high-level guest service. The role requires preventive maintenance and advanced repairs within a casino environment.

Responsibilities include diagnosing equipment, reading schematics, maintaining logs, and ensuring compliance with NIGC and internal regulations. Collaboration with departments is essential, with readiness for physical tasks and 50 lb lifts.

Qualifications

• Minimum 1 year related experience or training.
• High School diploma or GED required.
• Two-year degree or gaming/technical diploma with 1+ year Slot Technician experience.
• Ability to read operator manuals and complete projects with minimum supervision.

Responsibilities

• Perform preventive maintenance on Class II gaming machines.
• Repair machines and ensure compliance with NIGC and internal regulations.
• Maintain pass down/M.E.A.L./PM logs and attendance records.
• Diagnose equipment to component level and read schematics.
• Install, move and perform major repairs on equipment.
• Safely operate shop tools and soldering equipment.
• Respond to calls within 3 minutes and handle moves/setup with minimal supervision.
• Coordinate with Tech Supervisor on required parts.

Skills

Read manuals

Read schematics

Diagnose to component level

Communication with departments

Education

High School diploma or GED

Two-year college degree or technical/gaming diploma with Slot Technician experience

Tools

Soldering equipment

Job description

Gaming Machine Technician

SUPERVISOR: Gaming Tech Supervisor EXEMPT (Y/N): No

CLASSIFICATION: Key Employee

SUMMARY

Responsible for preventive maintenance and repairs of all Class II gaming machines. Responsible for a high level of guest service as well as perform repairs on an advanced level.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

ESSENTIAL DUTIES AND RESPONSIBLITIES

include the following (other duties may be assigned):

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to communicate and work with all departments.
• Follow all casino policy and procedures.

• Responsible for performing preventative maintenance on all Class II gaming machines.
• Make sure that all machines and equipment are in compliance with all NIGC and internal regulations 100% of the time.
• Responsible for maintaining accurate records on pass down logs, PM logs, M.E.A.L. card, etc.
• Responsible for maintaining an accurate attendance record.
• Must be able to diagnose equipment to the component level.
• Have the knowledge to read and understand electronic schematics.
• Perform all machine installations, conversions, moves and all major repairs of all associated equipment at an advanced level.
• Safely and effectively operate shop tool, electronic equipment and soldering equipment.
• Must be able to answer a call within a 3 minute time frame.
• Have the ability to complete machine moves/setup and release with little supervision.
• Handles assigned projects with little supervision.
• Can understand and use the parts system and communicates with the Tech Supervisor on required parts for repair.
• Other duties assigned by management.

ACCESS TO SENSITIVE AREAS AND INFORMATION

• Progressive keyboard.
• Boards containing EPROM chips.
• Currency acceptor area of the games.
• Currency acceptor cash storage boxes.
• Information regarding currency and Class II Gaming Machine tickets.
• Diagnostic Screens.
• Main Game Configuration Screen.
• Clear chip and configuration chip applications.

KEYS

• Game door keys.
• Tech room key.

SIGNATORY ABILITY

• Record Access Cards.
• Log Sheets.

MINIMUM QUALIFICATIONS

• Minimum one (1) or more years related experience, training or combination of education and experience.
• A degree from a two (2) year college or a diploma from a technical/gaming school and at least one (1) year of Slot Technician experience required; or, have an equivalent combination of education and work experience.
• Must be able to read operator manuals and complete projects with minimum supervisions.
• High School diploma or G.E.D.
• Tribal preference.

TRIBAL PREFERENCE POLICY

Members of the Jena Band of Choctaw Tribe shall be given absolute preference with respect to hiring, promotions, training, contracting and separation from employment. For persons who meet the minimum qualifications, preferential treatment shall be based on the following criteria and shall be given in the following order:

• Enrolled members of the Jena Band of Choctaw tribe who satisfy the minimum job qualifications;
• Spouses of enrolled members of the Jena Band of Choctaw who satisfy the minimum job qualifications;
• Enrolled members of other recognized tribes who satisfy the minimum job qualifications;
• Military Veterans;
• All others who satisfy the minimum job qualifications.

EDUCATION and/or EXPERIENCE

• High School diploma or G.E.D.
• Minimum of one (1) year or more years related experience and/or training or combination of education and experience.
• A degree from a two (2) year college or a diploma from a technical/gaming school and at least one (1) year of Slot Technician experience required; or have an equivalent combination of education and work experience.
• Must be able to read operator manuals and complete projects with minimum supervisions.

WORK ENVIRONMENT

• Must be able to work in a smoke filled environment.
• Must be able to stand for extended periods of time.
• Must be able to perform duties in a kneeling position.
• Must be able to life a minimum of 50 lbs.
• To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 ½ mile, climbing stairs and sitting at a desk/work station for the duration of the shift.
• Also may be subjected to a smoke-filled environment.
• The noise level in the work environment is usually moderate, but will escalat when located in the casino environment.
• Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 50 lbs. and 100 lbs. with assistance on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.