Games Attendant

Triple Shift Entertainment; Humble (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

Triple Shift Entertainment in Humble, TX is seeking a friendly Games Attendant who embodies Spirit, Courage, Respect, Own It, and Excellence to create a safe, enjoyable arcade for all guests. You will explain game rules, assist patrons, monitor machines, and handle transactions with accuracy.

Maintain a clean, welcoming area, manage prize displays, and report machine issues promptly to keep operations running smoothly.

Qualifications

• Experience handling money and operating POS systems.
• Strong interpersonal and communication skills.
• Ability to work under pressure in a fast-paced environment.
• Positive attitude and teamwork.

Responsibilities

• Explain game rules and facilities to guests.
• Respond to guests with urgency and a positive attitude.
• Explain operation of games to guests.
• Develop strong knowledge of games and prizes.
• Monitor arcade to ensure a safe environment.
• Notify management of machine errors and return credits.
• Keep area clean, safe and welcoming for guests.
• Process sales and make change accurately.
• Load and check redemption displays.
• Perform other duties as assigned.

Skills

Interpersonal skills

Communication

Cash handling

Time management

Teamwork

Positive attitude

Tools

Point of Sale systems

Job description

At Triple Shift Entertainment we’re proud to embrace the core values of Spirit, Courage, Respect, Own It, and Excellence. As a Games Attendant follow these core values while chasing that “perfect game” and you will assure that the fun never stops while working in the front of house area.

The Games Attendant ensures a safe, fun-filled, and exciting environment for our guests. Assists patrons of amusement facility and performs minor repairs on game machines: Explains operation of game machines to patrons, listens to patron complaints regarding malfunction of machines. Places out-of-order sign on defective machines, return money lost in defective machines and notify maintenance department of defective machines. Observes conduct of patrons in facility to ensure orderliness and asks disruptive patrons to leave.

Responsibilities:

• Provide information about facilities, entertainment options, and rules and regulations.
• Use Spirit to great and respond to guests in a friendly and positive manner with a sense of urgency.
• Explains operation of games to guests
• Excellence is developing an excellent understanding of the games within the Arcade and the prize assortments.
• Actively shows Courage by monitoring the Arcade to ensure a safe environment for guests of all ages.
• Notifies venue management of any machine errors and return credit to guests
• Shows Respect by maintaining a clean, safe, and fun area for the maximum enjoyment of our guests.
• Maintains accuracy while processing sale transactions and making change.
• Conduct redemption inventory and ensure displays are completely full.
• Other duties as assigned.

*This job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required. Additionally, duties, responsibilities, and activities may change, or new ones may be assigned at any time as determined by the needs of Triple Shift Entertainment, LLC.

Requirements

• Spirit. Have a positive attitude and ability to work well under pressure
• Excellence in strong interpersonal and communication skills
• Able to handle money accurately and operate point of sale systems.
• Excellent time management and the ability to prioritize tasks in a fast-paced environment.
• Ability to respond to visual and verbal cues
• Good attitude towards teamwork
• Own It. Ability to exceed customer expectations.
• Be able to be motivational and positive.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.