Game Technician

Andretti Indoor Karting & Games; The Colony (TX); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

401k with company match

Opportunities for career growth

Competitive pay

Job summary

A family entertainment center in The Colony, Texas, is seeking a part-time Game Tech. This role involves welcoming guests, performing game repairs, and ensuring a fun atmosphere while adhering to high standards of guest service. Candidates should have prior guest service experience and be comfortable in a fast-paced environment. Excellent communication skills and a willingness to learn new skills are essential. Join our team to deliver an exhilarating entertainment experience!

Qualifications

• 1+ year prior guest service experience required, preferably in a hospitality, restaurant or entertainment setting.
• Excellent verbal communication skills needed.
• Attention to detail, guest-focused approach, ability to perform in a loud environment.

Responsibilities

• Welcome visitors by greeting them positively.
• Perform repairs and explain game operation to guests.
• Conduct inventory of game parts and tools.
• Ensure all games are clean and presentable to guests.

Skills

Guest service experience

Electronic repairs

Communication skills

Teamwork

Education

High School Diploma or equivalent

Tools

Volt/ohmmeter

Soldering gun

AV systems

Job description

We're always looking for bright, talented and outgoing people. An Andretti Associate is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional Guest service. All positions are responsible for assisting guests in various areas and in many capacities, listening to requests in a friendly manner, while following Andretti Indoor Karting and Games high standards of quality to ensure Guest satisfaction.

• ANTICIPATES AND RESPONDS TO GUESTS IN A FRIENDLY AND POSITIVE MANNER WITH A SENSE OF URGENCY.
• ASSISTS WITH GUEST RECOVERY AND NOTIFIES MANAGER TO ENSURE POSITIVE EXPERIENCES.
• COMMUNICATES CLEARLY AND PROFESSIONALLY WHILE INTERACTING ENTHUSIASTICALLY WITH GUESTS AND FELLOW CO-WORKERS.
• WORKS AS A TEAM PLAYER IN MEETING GUEST NEEDS, AND ACTIVELY CONTRIBUTES TO THE EFFORTS OF OTHER DEPARTMENTS.
• ATTENDS ALL REQUIRED DEPARTMENT AND COMPANY MEETINGS AND TRAINING SESSIONS.
• KNOWLEDGEABLE OF FACILITY EMERGENCY PROCEDURES.
• PERFORMS OPENING, RUNNING, AND CLOSING DEPARTMENT DUTIES AS ASSIGNED.

1+ year prior guest service experience required preferably in a hospitality, restaurant or entertainment setting. Excellent verbal communication skills needed. Attention to detail, Guest focused and the ability to perform job duties in a fast paced and amplified (loud) environment. Work days, nights, holidays and/or weekends as required. Ability to use a point of sale system and other electronic equipment as needed. The physical demands described here are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical abilities include:

• PERFORMS FUNCTIONS WHICH REQUIRE ORGANIZATION, BENDING, REACHING, TURNING, LIFTING, CLIMBING AND STOCKING UP TO 30LBS
• SOME POSITIONS REQUIRE WORKING IN EXTREME TEMPERATURES
• WALK OR STAND FOR LONG PERIODS OF TIME
• DESIRE AND ABILITY TO SMILE THROUGHOUT SHIFT

Andretti Indoor Karting & Games is seeking a Game Tech to join the team!

Experience with family entertainment centers is great, but not necessary – Apply now!

Andretti Indoor Karting & Games. We are a Team that constantly strives for perfection in the Family Entertainment Center experience. We are focused on delivering the absolute best in exhilarating, cutting edge Karting on indoor multilevel tracks, immersive multi-player Virtual Reality Simulators, arcade fun, and amazing event spaces & restaurants, all in spotlessly clean venues staffed with warm & knowledgeable Team Members.

We are committed to creating a work environment that both supports you in your career growth and challenges you to achieve your best! If you want to be part of a winning team, in a professional and high energy environment, apply now!

Andretti has top tiered pay, incredible benefits like 401k with a company match, and opportunities to grow and show your talent!

POSITION SUMMARY

An Andretti Game Tech is part-time role responsible for anticipating guest needs, and exceeding guest service expectations all while providing a fun and exciting atmosphere. All positions are responsible for assisting guests in various areas, in many capacities, and following Andretti Indoor Karting and Games high standards of quality Guest satisfaction.

KEY RESPONSIBILITIES

• Welcome visitors by greeting them in a friendly and positive manner.
• Anticipate and respond to Guests in a friendly and positive manner with a sense of urgency.
• Perform repairs on games: Explains operation of games to Guests.
• Continued inventory of electronics, game parts, tools etc.
• Proper documentation of game issues, parts and work history.
• Must be able to work alone and be a self-starter.
• Perform preventative maintenance on all aspects of the games, simulators and attractions.
• Possess comfort with AV systems including movie sound, mobile video, projectors and control systems.
• Must be able to use/read a volt/ohmmeter and a soldering gun.
• Must be able to read schematics.
• Stock and maintain inventory of all prize games.
• Basic knowledge of computers systems and some general point of sale operations.
• Rudimentary knowledge of troubleshooting computer hardware and computer peripherals.
• Ensure all games are clean and presentable to Guests.
• Observe, instruct and monitor Guests for safety and guideline adherence.
• Assist with Guest recovery and notifies manager to ensure positive Guest experiences.
• Communicate clearly and professionally while interacting enthusiastically with Guests and fellow co-workers.
• Work as a team player in meeting guests’ needs, and actively contribute to the efforts of other departments.
• Attend all required department and company meetings and training sessions.
• Maintain a clean work area in compliance with Andretti Indoor Karting & Games policies and procedures.
• Knowledgeable of facility emergency procedures.
• Perform Opening, Running and Closing department duties as assigned.
• Adhere to proper uniform guidelines according to Andretti Indoor Karting and Games.
• Show eagerness to learn new skills and trades.

Skills & Requirements

• High School Diploma or equivalent.
• The desire and ability to be pleasant, upbeat and sociable throughout the workday.
• Be able to work a varied schedule to include days, nights, holidays and weekends.

Andretti Indoor Karting & Games can be the Starting Line for your Career!

Andretti Indoor Karting & Games (AIKG) isa rapidly growing Family Entertainment company with locations in Florida, Georgia, Texas, and Arizona, with more locations coming throughout the US.

• We are DRIVEN to develop, train and promote from our entry level positions!
• We offer support for ongoing professional development and training.

Physical Requirements

The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.

• Walk or stand for extended periods of time.
• Must be able to lift up to 15 lbs. on a regular and continuing basis
• Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50lbs.
• The ability to communicate quickly and accurately.
• The work environment may include bright, dim or flashing lights and loud sounds.
• Requires manual dexterity to use and operate all necessary equipment.
• Be able to understand, follow and maintain safety standards at all times.