Game Show Host - Operations & Guest Experience Internship

Southernhospitalityinternshipprogram; Pigeon Forge (TN); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Leadership development course

Performance-based pay increases

Opportunities for advanced training certifications

Job summary

Southernhospitalityinternshipprogram seeks Great Big Game Show Hosts in Pigeon Forge, Tennessee. This exciting role requires leading guests through energetic game shows while providing exceptional hospitality. Interns will gain hands-on management experience and develop leadership skills, preparing for future career advancement.

Successful candidates must demonstrate vibrant engagement with guests and the ability to lead a team effectively. Opportunities for growth include potential promotions and management training, paving the way for a future General Manager role.

Qualifications

• Must be naturally hospitable and able to engage diverse audiences.
• Energetic personality with a passion for creating memorable experiences.
• Ability to lead a team effectively and maintain a positive atmosphere.

Responsibilities

• Lead guests through live game shows and create engaging experiences.
• Track points and celebrate winners, ensuring a fun atmosphere.
• Handle operational tasks and support team members during shifts.

Skills

Guest engagement

Public speaking

Team leadership

Improv skills

Job description

THE ROLE Great Big Game Show Hosts are world‑class hospitality experts who genuinely love people, thrive in high‑energy environments, and take pride in creating unforgettable guest experiences. As a Host, you’ll lead guests through our live, hour‑long game show experiences, where teams compete in 8‑10 fast‑paced mini‑games involving physical challenges, trivia, luck, and skill. You’ll introduce each game, deliver fun commentary, track points, and ultimately crown a winning team, all while making every guest feel seen, celebrated, and included. Check out this video to see what it’s all about! Our Internship program offers an opportunity to learn more of the behind‑the‑scenes operations that go into running a dynamic and fast‑growing retail‑entertainment business. This would look like fast‑tracking into a team leader position and joining our internal leadership development course led by our Director of Operations. You would gain hands‑on management experience leading shifts of 3‑5 team members and learning what it’s like to lead and motivate a team. This is a guest‑facing, performance‑based role where energy, confidence, and care for others matter. Hosts set the tone for the entire experience, from the first introduction to the final celebration. People who do best here are naturally hospitable, coachable, and energized by making someone else’s day better.

WHY AN INTERNSHIP?

• Fast track into Team Leader in Training role, where you’ll develop concrete management experience, retail sales and hospitality skills
• Real world business leadership development course from our Director of Operations
• Post Grad management opportunities for those who excel
• A really fun way to complete an internship credit!

WHAT YOU’LL DO

Guest Experience & Hosting

• Lead groups of 2‑14 guests through live game shows
• Deliver upbeat, conversational introductions
• Introduce each mini‑game clearly and enthusiastically
• Improvise fun, family‑friendly commentary for guests of all ages
• Track points, award winners, and celebrate with guests
• Deliver a clear, engaging outro recap of the experience
• Resolve service failures immediately and graciously
• Check in guests for their game show and prepare them for fun!

Operations & Team Support

• Use Host software and studio UI to operate game shows
• Ensure studios are reset accurately and efficiently using setup sheets
• Lead the team on your shift with excellence and enthusiasm
• Manage cash and POS system as well as assist in inventory management
• Schedule breaks for the team on shift
• Maintain excellent time management to stay on schedule for assigned games

GROWTH & CAREER PROGRESSION

This Internship Program is designed with clear opportunities for growth. High level students that are selected for this program will grow in skill, consistency, and leadership, which could lead to opportunities including:

• Pay increases tied to performance and positional changes
• Training certifications and advanced management responsibilities
• Advancement into higher level leadership roles

We believe in transparent expectations. Growth comes from excellent hospitality, alignment with Mission, Vision and Values, teamwork, a positive attitude, and mastery of the current role you are in. We promote based on Performance, Availability and Commitment. Team members who excel in these areas can grow very quickly!

Team members that excel can grow as quickly as:

• Assistant Manager In Training: 3‑9 months
• Assistant Manager: 6‑12 months

Further growth can lead to a GM role either in your current store or relocating to a new location, as GBGS opens new stores across the country!