Gallery Concierge - Venice Gallery

Jacques Marie Mage; Los Angeles (CA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Health Coverage

401(k) with company match

Life Insurance

Eyewear Perks

Employee Assistance Program

Pet, auto, and home insurance

Time Off

Volunteer opportunities

Job summary

Jacques Marie Mage is seeking a polished Gallery Concierge for its Venice, CA showroom, charged with shaping the guest experience from arrival through departure. You will manage guest entry, guide visits, coordinate appointments with retail and gallery teams, and uphold the brand's refined standards.

The ideal candidate has hospitality or high-end retail hosting experience, strong English communication, and the ability to present with discretion.

Qualifications

• Hospitality or high-end retail hosting experience.
• Front-of-house or concierge background in premium settings.
• On-camera presence and refined presentation.
• Fluency in English; additional gallery location language beneficial.

Responsibilities

• Greet clients and guests upon arrival with a refined, welcoming atmosphere.
• Moderate and direct gallery traffic to maintain an elevated client flow.
• Coordinate appointment-based visits with retail and gallery teams.
• Communicate professionally with VIP clients, stylists, and visiting teams.
• Maintain poise, discretion, and brand standards throughout interactions.
• Provide light administrative support for client-facing operations.

Skills

Reception

Hosting

Front-of-house

English fluency

Multilingual (extra)

Job description

About The Company

Founded in 2014 by Jerome Jacques Marie Mage, Jacques Marie Mage is a Los Angeles-based producer of limited-edition designer goods specializing in the micro-production of luxury eyewear for a clientele of discerning tastes.

About The Company

Founded in 2014 by Jerome Jacques Marie Mage, Jacques Marie Mage is a Los Angeles-based producer of limited-edition designer goods specializing in the micro-production of luxury eyewear for a clientele of discerning tastes.

With each new collection, JMM embraces a unique palette of precious materials, rich colors, and striking geometric forms, which cleverly reference and beautifully reconfigure the striking individuals, artistic movements, and world events of previous centuries. All JMM eyewear is ethically sourced and produced with the utmost respect for industry partners' environment and wellbeing.

About The Role

We are seeking a highly presentable, guest-focused individual to serve as our Gallery Concierge in Venice, CA - a key role dedicated to shaping the client experience from the moment guests arrive. Positioned at the heart of the gallery's flow, this individual will be responsible for managing guest entry, moderating traffic, and coordinating appointments while embodying the elegance and hospitality of our brand.

Responsibilities

• Greeting all clients and guests upon arrival, ensuring a warm, refined, and welcoming atmosphere.
• Moderate and direct traffic within the gallery to maintain an organized and elevated client flow.
• Coordinate and guide appointment-based visits, working in tandem with the retail and gallery teams.
• Communicate professionally and effectively with VIP clients, stylists, and visiting teams.
• Serve as a front-facing presence that sets the tone for the space - maintaining poise, discretion, and attentiveness.
• Monitor the gallery environment to ensure it always reflects brand standards.
• Provide light administrative and logistical support for client-facing operations as needed.

Key Requirements

• Reception or hosting roles at high-end retail or gallery spaces.
• Concierge or front-of-house experience in premium residential, hospitality, or lifestyle settings.
• Individuals with on camera/media presence, with a refined sense of tone, space, and personal presentation.
• Fluency in English and Gallery location language (ex: Italian, French, Japanese, etc.).

Equal Opportunity Statement

Jacques Marie Mage is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce.

Our Benefits

Jacques Marie Mage provides a comprehensive and thoughtfully designed benefits package for full-time employees. These offerings reflect our commitment to supporting and valuing our team.

• Health Coverage: Medical, dental, and vision plans with up to 100% employer contribution and FSA options.
• Retirement Plan: 401(k) with 4% company match after 90 days.
• Life & Disability Insurance: Company-paid life insurance plus optional long-term disability coverage.
• Eyewear Perks: Access to exclusive seasonal product allowances and discounts.
• Employee Assistance Program: 24/7 confidential support services.
• Extra Perks: Pet, auto, and home insurance, commuter benefits, identity theft protection.
• Time Off: Major holidays, birthday off, vacation, sick time, and winter break.
• Community Engagement: Volunteer opportunities through the JMM Stewardship Program.