Gallagher Club Senior Supervisor, EverBank Stadium

Delaware North; Jacksonville (FL); On-site; USD 60,000 - 80,000; Part time

Job summary

Delaware North is seeking a Senior Supervisor for the Gallagher Clubs at EverBank Stadium in Jacksonville. The role involves leading staff to maintain exceptional service during events, ensuring areas are clean and ready, and managing operational duties. Ideal candidates will have supervisory experience in food service and strong guest service skills, contributing to a dynamic game day environment.

Benefits

Weekly pay

Employee assistance program

Training and development opportunities

Employee discounts

Flexible work schedules

Health, dental, and vision insurance

401(k) with company match

Paid vacation days

Tuition reimbursement

Qualifications

• Minimum of 2 years of supervisory experience in a high volume environment.
• Experience with a point-of-sale (POS) system required.
• Good communication and training skills.

Responsibilities

• Supervise and coordinate premium club restaurant and bar staff.
• Create a positive and memorable guest experience.
• Ensure timely delivery of game day food and beverage orders.

Skills

Guest service skills

Time management

Organizational skills

Communication skills

Education

Supervisory experience in food service

Experience with POS systems

Job description

Gallagher Club Senior Supervisor, EverBank Stadium

1 week ago Be among the first 25 applicants

The opportunity

Delaware North Sportservice is searching for a seasonal Senior Supervisor to join our Gallagher Clubs team at EverBank Stadium in Jacksonville, Florida. As a Gallagher Club Senior Supervisor you will lead a team of attendants, ensuring our luxury club areas are clean, stocked, and ready for game day. You'll experience the game day excitement, learn and grow your leadership skills, and be part of team committed to creating moments that last.

The opportunity

Delaware North Sportservice is searching for a seasonal Senior Supervisor to join our Gallagher Clubs team at EverBank Stadium in Jacksonville, Florida. As a Gallagher Club Senior Supervisor you will lead a team of attendants, ensuring our luxury club areas are clean, stocked, and ready for game day. You'll experience the game day excitement, learn and grow your leadership skills, and be part of team committed to creating moments that last.

This position works from mid-July through mid-February and will support the Clubs Manager in a variety of operational duties. Responsibilities include overseeing the weekly setup team, assisting with setup, cleaning, stocking, filling coolers, as well as other duties as needed

Additionally, this role will serve as the lead supervisor in the Premium Clubs area on NFL game days and during other stadium events.

Pay $19.00 - $21.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What We Offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules
  
  

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

• Supervises and coordinates premium club restaurant and bar staff, including training and providing constructive and corrective feedback as needed
• Creates a positive and memorable guest experience by delivering professional and courteous service and maintaining a clean, organized, stocked, and safe area
• Receives and facilitates any premium guests’ and attendants’ requests and orders
• Analyzes and resolves problems with team members, guests, and the operation with the assistance of the Premium Clubs Manager
• Learn and be comfortable with all food and beverage menu items to effectively complete financial transactions and answer guests’ questions
• Ensures all game day food and beverage orders arrive in a timely manner and quickly addresses any discrepancies with appropriate area
• Responsible for assisting in performing end of month inventory
• Perform other duties as assigned
  
  

More About You

• Minimum of 2 years of supervisory experience in front-of-house restaurant or food service position, in a high volume environment is required
• Previous experience with a point-of-sale (POS) system required
• Excellent guest service skills
• Strong time management and organizational skills
• Ability to work accurately, efficiently, and courteously in a high pressure environment
• Good communication and training skills; ability to teach others as well as delegate tasks
• Basic math skills; ability to accurately account for inventory
• No college degree required
• Ability to work nights, weekends, and holidays as needed
  
  

Physical Requirements

• Ability to lift up to 40 pounds for set-up, service, and clean up of club area
• Ability to stand and walk for entire length of shift, including walking up and down stairs and lifting as needed
  
  

Shift details

Day shift

Holidays

Monday to Friday

Evenings as needed

Weekends

8 hour shift

12 hour shift

10 hour shift

Event based

Overtime as needed

Who We Are

Delaware North operates concessions and premium dining at EverBank Stadium since dating back to 2016. The 67,164-seat venue is home to the NFL's Jacksonville Jaguars. We're known for offering imaginative food and beverage items that celebrate the team including teal-colored buns and ice cream.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Hospitality

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