Futures Clearing Client Service Analyst - Jersey City (Hybrid)

Citibank; Jersey City (NJ); On-site; USD 78,000 - 110,000; Full time

Job summary

Citibank recherche un analyste des services clients pour gérer les requêtes quotidiennes des clients en matière de dérivés. Le candidat retenu sera responsable de l'établissement de relations avec les clients, de la résolution de problèmes complexes et de l'optimisation des processus de traitement des valeurs mobilières. Un diplôme universitaire et 2-5 ans d'expérience sont requis.

Benefits

Medical, dental & vision coverage

401(k)

Paid time off packages

Qualifications

• 2-5 ans d'expérience pertinente.
• Communication écrite et orale claire et concise.

Responsibilities

• Gérer les requêtes des clients liées aux dérivés.
• Construire des relations solides avec les clients.
• Analyser les activités des fonds spéculatifs.

Skills

Communication

Education

Bachelor's Degree or equivalent experience

Job description

The Futures Clearing Client Services Analyst is an entry level position responsible for managing the day-to-day queries of our clients as it relates to their listed derivatives clearing business.

Responsibilities:

• Work directly with clients to streamline offering, address issues and partner internally to provide solutions
• Build strong client relationships
• Solve complex inquiries, conduct discovery and complete due diligence activities for client requests
• Drive complex team initiatives
• Utilize industry knowledge to conduct analyses of hedge funds and other counterparty activities
• Support implementation of securities processing improvements
• Assist with identifying policy gaps and formulating policies that streamline related work processes
• Review and analyze hedge fund activities, procedures to reconcile cash/holdings and securities pricing
• Develop and use knowledge of securities, processing practices and standards
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of relevant experience
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s Degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

------------------------------------------------------

Job Family Group:

Operations - Transaction Services

------------------------------------------------------

Job Family:

Securities and Derivatives Processing

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Primary Location:

Jersey City New Jersey United States

------------------------------------------------------

Primary Location Full Time Salary Range:

$78,320.00 - $109,280.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Anticipated Posting Close Date:

Jun 23, 2025

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.