Future Opening: Tubing Hill Crew Member Location: CA-South Lake Tahoe-96150 Full / Part Time

TubeTahoe; South Lake Tahoe (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

TubeTahoe is seeking Tubing Hill Crew Members to assist with daily operations during its winter season in South Lake Tahoe. The ideal candidates enjoy winter recreation, possess strong communication skills, and are committed to delivering exceptional customer experiences. This role involves hands-on operations, customer interaction, and working in winter conditions, ensuring a safe and fun environment for visitors.

Qualifications

• At least 18 years of age (if younger must provide work permit).
• Able to stand/walk/work outside, on snow, in winter conditions, for extended periods of time.
• Reliable transportation in all weather conditions.

Responsibilities

• Assist in daily operations like tube hill operations and parking lot management.
• Provide outstanding customer experience through professionalism and a friendly demeanor.
• Oversee setup and shutdown protocols for the tubing hill.

Skills

Excellent verbal and written communication

Coordination

Monitoring

Critical thinking

Judgment and decision making

Job description

TubeTahoe is the home of winter fun for the whole family in South Lake Tahoe. At over 500 feet in length, our machine groomed tubing lanes are some of the longest in the area. And, our snowmaking facilities allow us to provide resort-quality conditions all season long.

TUBING HILL CREW MEMBER
Department: Operations
Reports To: General Manager
Full-Time/Part-Time: Full-Time and/or Part-Time
Shift: Monday - Friday 9:00am - 4:30pm, Saturday - Sunday 8:00 am - 4:30pm

About the Organization: Tube Tahoe is opening for the fifth year of operations this coming winter (2024/2025), providing snow tubing and sledding for kids and adults of all ages. At Tube Tahoe, we are dedicated to providing a fun and safe environment for the whole family. Come help us make memories to last a lifetime!

Job Summary

• Tubing Hill Crew Members will be responsible for assisting in the daily operations at Tube Tahoe, including but not limited to tube hill operations, parking lot management and retail
• Staff will lead by providing outstanding customer experience through professionalism, extensive training and a friendly, welcoming demeanor

General Accountabilities

• Oversee the appropriate set-up of the tubing hill, its boundaries, markings, signage, access points, customer service infrastructure or amenities and any other routines daily, or as needed
• Oversee the appropriate shutdown protocols at the end of each tubing day, ensuring that all departmental equipment and supplies are secured and removed from public use
• Maintain orderly traffic within the tubing area. Keep to schedules and session timing
• Assist customers in retail with ticket and concession purchases
• Assist with snow removal duties
• Responsible for tube maintenance and repair
• Help with ticket validation on the Tubing Hill
• Provide a consistent and pleasant customer experience
• Have regular contact with customers, including instruction, problem resolution, and addressing concerns
• Meet or exceed customer expectations and company standards for cleanliness
• Educate, advise and assist tubing customers as needed and required, including best practices for their warmth, well-being and an enjoyable experience
• Understand Tube Tahoe standards, policies and practices. Communicate them to customers and/or co-workers effectively when needed
• Communicate daily (or more frequently, as needed) with Management regarding any conditions or occurrence which could affect the best possible operation of the Tubing department
• Communicate any changes of schedule, operational practice or anything that affects customer experiences to Management quickly and appropriately as needed
• Understand and use proper radio and communications protocols
• Establish and maintain good, routine communication with Management and co-workers. Ensure that information is passed along efficiently and accurately
• Maintain any logbooks, reports, protocols associated with this department
• *The company reserves the right to add or change duties at any time

Job Qualifications

• At least 18 years of age (if younger must provide work permit)
• Able to stand/walk/work outside, on snow, in winter conditions, for extended periods of time.
• Able to carry up to 50 lbs.
• Possess requisite clothing, boots and gear for a winter environment and for adverse and variable weather. Most work will be inside the Pro Shop.
• Available to work weekends, plus additional holiday periods, from late November – April. Adaptable to flexible schedules.
• Reliable transportation in all weather conditions.
• Enthusiastic, friendly and able to interact with both staff and Tube Tahoe guests of all ages.
• English language competency; reading, writing and speaking. Other language skills are useful.
• Computer skills. Able to learn and use proprietary software and systems
• Prior involvement with winter recreation useful, but not required

Skills

• Excellent verbal and written communication
• Coordination
• Monitoring
• Critical thinking
• Judgment and decision making

EEO Statement: THE MEYERS SLED COMPANY LLC, (DBA TUBE TAHOE), is an Equal Opportunity Employer. Employment opportunities at THE MEYERS SLED COMPANY LLC are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, color, sex, national origin, age, military status, veteran status, disability, genetic information, ancestry, medical condition, marital status, gender identity, gender expression, sexual orientation, or any other characteristic protected by law. This Equal Employment Opportunity policy governs all aspects of employment, including, but not limited to, recruitment, hiring, internships, selection, job assignment, promotions, transfers, compensation, discipline, termination, layoff, access to benefits and training, and all other conditions and privileges of employment.

THE MEYERS SLED COMPANY LLC strongly urges the reporting of all instances of discrimination and harassment, and prohibits retaliation against any individual who reports discrimination, harassment, or participates in an investigation of such report. Appropriate disciplinary action, up to and including immediate termination, will be taken against any employee who violates this policy.

Compensation: $16.00 - $18.00 per hour

We are an equal opportunity employer and all qualified applicants will receiveconsideration for employment without regard to race, color, religion, sex,national origin, disability status, protected veteran status, or any othercharacteristic protected by law.

Winter Fun for the Whole Family

TubeTahoe is the home of winter fun for the whole family in South Lake Tahoe. At over 500 feet in length, our machine groomed tubing lanes are some of the longest in the area. And, our snowmaking facilities allow us to provide resort-quality conditions all season long.

Apply with Indeed

First Name *

Last Name *

Email *

Phone *

Yes, Text Me!

I want to get text messages for this job from Tube Tahoe.

U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receiveconsideration for employment without regard to race, color, religion, sex,national origin, disability status, protected veteran status, or any othercharacteristic protected by law.

You are being given the opportunity to provide the following information in order tohelp us comply with federal and state Equal Employment Opportunity/Affirmative Actionrecord keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not beconsidered in the hiring process or thereafter. Any information that you do providewill be recorded and maintained in a confidential file.

Disability Status

Form CC-305
OMB Control Number 1250-0005
Expires 4/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

I was referred to this position by a current employee