Future Opening: Group Fitness Manager

Gold's Gym; Richmond (VA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in the fitness sector is seeking a dynamic Group Fitness Manager to lead their Group Fitness Department. This role involves hiring, training, and managing a dedicated team of instructors while ensuring the highest standards of service for members. The ideal candidate will be adept at using social media to enhance the gym's presence and promote fitness programs. With a focus on revenue growth and customer satisfaction, this position offers a unique opportunity to make a significant impact in a vibrant fitness community.

Qualifications

• Experience in developing group fitness freestyle classes.
• CPR/AED certification is required.

Responsibilities

• Manage and motivate the group fitness instructor staff.
• Ensure class attendance goals are achieved monthly.
• Coordinate promotional events to increase revenue.

Skills

Group Fitness Management

Customer Service

Social Media Management

Budget Management

Staff Training

Education

CPR/AED Certification

AFAA or ACE Group Fitness Certification

College Degree

Job description

Group Fitness Manager (GFM) Job Description

The Group Fitness Manager (GFM) is responsible for the successful operation of the Group Fitness Department.

The GFM is held accountable for hiring, training, managing, and overseeing the group fitness staff to ensure members receive the highest level of group fitness training possible. Additionally, the GFM will perform duties related to Social Media and Website management.

Essential Responsibilities and Duties:

1. Ensure class attendance goals are achieved monthly.
2. Ensure Instructor staff performs all functions and duties effectively.
3. Manage and motivate the Instructor staff, including hiring, firing, performance management, and recognition.
4. Serve as the lead customer service contact in the group fitness area, including answering questions, welcoming members, conducting orientations, and other member communications.
5. Act as liaison between the group fitness area and other departments, communicating relevant information as needed.
6. Establish, monitor, and analyze the group fitness budget, ensuring expenses stay within limits.
7. Develop and implement group fitness policies and procedures.
8. Develop and manage youth programs.
9. Coordinate quarterly launches for Les Mills formats.
10. Coordinate orientations for new members.
11. Order supplies needed for the department.
12. Review daily class attendance statistics against monthly goals.
13. Meet with Instructors annually and with Program Leads quarterly to review revenue, goals, and previous performance.
14. Focus on revenue growth and customer service improvement through training and accountability.
15. Oversee promotional events to increase revenue.
16. Develop and maintain staff training manuals.
17. Ensure sanitation and tidiness of all fitness studios through proper staff training and cleaning routines.

Additional Duties and Responsibilities:

• Maintain a positive and professional attitude towards responsibilities, colleagues, and members.
• Promote GGX using human and electronic resources.
• Create and grow the business presence across social media channels, including blogs, Twitter, Facebook, Pinterest, LinkedIn, YouTube, and Instagram.
• Implement strategies to capture customer online reviews and monitor online ratings, responding as appropriate.
• Monitor trends in social media tools, applications, channels, and strategies.
• Identify threats and opportunities in user-generated content, reporting to management as needed.
• Monitor the business reputation in social media and website communities.

Qualifications

Education Requirements:

• CPR/AED certification is required.
• Experience in developing group fitness freestyle classes is necessary.
• AFAA or ACE Group Fitness Certification is required or willingness to obtain it.
• A college degree is preferred.

Founded in 1965 in Venice Beach, California, Gold's Gym has grown into a global brand with over 600 locations across 6 continents. Known for its legendary status in bodybuilding and fitness, Gold's Gym maintains a culture of being down-to-earth, reliable, entrepreneurial, enthusiastic, collaborative, and creative.

If this describes you, we look forward to your application!

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