Future Opening: Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Detroit (MI); On-site; USD 22,500 - 27,500; Full time

Benefits offered by this job

Hourly pay plus commission/bonus

Paid time off (vacation and personal/sick days)

Valuable experience

Growth potential/Opportunity for advancement

Job summary

Join a team dedicated to helping customers manage their insurance needs as a Customer Service Representative for an independent State Farm agent. In this entry-level role, you will provide essential customer support and service, ensuring strong relationships and satisfaction. With opportunities for growth and a commission-based pay structure, this position is ideal for outgoing and motivated individuals who wish to thrive in the insurance industry.

Qualifications

• Self-motivated and proactive.
• Ability to work in a team environment.
• Dedicated to customer service with strong relationship-building skills.

Responsibilities

• Establish and maintain customer relationships.
• Provide accurate and friendly customer service regarding insurance inquiries.
• Educate customers about insurance options through needs-based reviews.

Skills

Communication skills

Problem solving

Customer service

Detail oriented

Education

Property and Casualty license

Life and Health license (must be able to obtain)

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Join to apply for the Future Opening: Customer Service Representative - State Farm Agent Team Member role at State Farm Agent

Future Opening: Customer Service Representative - State Farm Agent Team Member

2 years ago Be among the first 25 applicants

Join to apply for the Future Opening: Customer Service Representative - State Farm Agent Team Member role at State Farm Agent

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
  
  

As an Agent Team Member, you will receive...

• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency
  
  

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must have currently)
• Life and Health license (must be able to obtain)
  
  

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: 25,000+ ability to earn bonus/commission

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Detroit, MI And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning
  
  

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Insurance

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