Apertura Futura: Customer Service Manager - State Farm Agent Team Member

State Farm Agent

Fort Worth (TX)

On-site

USD 50,000 - 70,000

Full time

14 days+

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Benefits offered by this job

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

A leading insurance agency is looking for a passionate Customer Service Manager to join their dynamic team. As part of a dedicated group, you will play a crucial role in building customer relationships and providing expert service. The agency is known for its supportive environment that encourages team members to thrive and grow while helping clients with their insurance needs.

Qualifications

Excellent written and verbal communication skills.
Detail-oriented and self-motivated.
Able to learn quickly and adapt to new situations.

Responsibilities

Establish and maintain customer relationships.
Provide prompt and knowledgeable customer service.
Educate customers about insurance options.

Skills

Communication skills

People-oriented

Organizational skills

Self-motivated

Detail oriented

Problem solving

Customer service

Teamwork

Multi-tasking

Bilingual - Spanish

Education

Property and Casualty license (must obtain)

High school diploma preferred

Job description

Join to apply for the Future Opening: Customer Service Manager - State Farm Agent Team Member role at State Farm Agent

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12 months ago Be among the first 25 applicants

Join to apply for the Future Opening: Customer Service Manager - State Farm Agent Team Member role at State Farm Agent

Benefits

Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

Salary plus commission/bonus
Salary
Paid time off (vacation and personal/sick days)

Requirements

Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Ability to work in a team environment
Ability to multi-task
Ability to effectively relate to a customer
Bilingual - Spanish preferred
Property and Casualty license (must be able to obtain)
Property and Casualty license (must have currently)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

We're Hiring!

We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. If you want to work in an environment that is fun, challenging, and rewarding, then Mike Brewer - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

About Our Agency

We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
Our office is located in Arlington/Ft Worth.
I have been a State Farm agent since 2007.
I am a second generation State Farm agent.
We currently have 8 team members at our agency.
Additional languages spoken: Spanish

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Seniority level